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Marketing Operations Specialist

3M Health Information Systems

3M Health Information Systems

Marketing & Communications, Operations
Petaling Jaya, Selangor, Malaysia
Posted on Jun 13, 2025
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Key responsibilities:

Primary Responsibilities include but are not limited to the following:

  • GMCE Material Creation Process Management: Execute and coordinate the regional end-to-end material creation process, ensuring timely completion of material requests and meeting customer expectations.
  • Process Optimization & Troubleshooting: Identify and resolve workflow delays, escalate issues when necessary, and drive continuous improvement projects to enhance processes, data quality, and reduce cycle times.
  • Data Governance & Compliance: Maintain proficient knowledge of material creation processes and master data governance, ensuring adherence to global and divisional data standards before approving data loads and changes.
  • Cross-functional Collaboration & Support: Work closely with Marketing and other teams to expedite requests, provide training on workflow tools, and support various marketing operations, including vendor PO creation, merchandising tool production, and sample/event support.
  • Knowledge Development & Backup: Develop division-specific knowledge of product portfolios to ensure data consistency and be able to provide backup support for other team members.

Qualifications :

Years of professional experience : 3 – 6 years

Education level and type of education expected : [Bachelor's] degree or higher from an accredited university

Professional knowledge (processes, technical, critical in the role) :

Work experience in Supply Chain, Manufacturing, Marketing, Master Data Management

Languages (list all languages used on this position) :English

System Knowledge Required:
• SAP
• Salesforce
• Power BI
• Microsoft Tools
• SharePoint

Soft skills / Interpersonal Skills

(verbal communication, written communication, problem solving, people skills, team skills, etc.)

  • Sales & Marketing experience / partnership.
  • Strong concept of marketing activities
  • Independent capability for problem solving skills
  • Experience in marketing operations tactics implementation
  • Capable to work with cross function teams with process support
  • Strong communication skills.
  • Known team player and contributor
  • Understanding of 3M businesses, technologies, and culture
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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