KEY ACCOUNT MANAGER (m/f/*)

3M Health Information Systems

3M Health Information Systems

Sales & Business Development

Milan, Italy

Posted on Apr 24, 2026
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

The Impact You’ll Make in this Role

As a Key Account Manager (m/f/*) for Priority Vertical Market of IATD (Industrial Adhesive & Tapes Division) at 3M Italy, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.

Here, you will make an impact by:

  • Manage and develop strategic key accounts, ensuring alignment with business objectives
  • Identify growth opportunities and execute account development plans
  • Leading automation process of adhesives and tapes in key customers
  • Support complex projects in collaboration with technical, marketing, and operational teams
  • Lead annual Account Planning, including forecasting and performance tracking
  • Ensure effective pipeline management through consistent CRM usage
  • Analyze sales data to drive insights and recommend actions

Your Skills and Expertise

To set you up for success in this role from day one, 3M is looking for candidates who meet following minimum requirements:

  • Bachelor’s degree in engineering, economics or equivalent experience in business-to-end‑user sales
  • From 3 to 5 years of experience in B2B key account management
  • Knowledge of adhesives, tapes, or related chemical products
  • Knowledge in adhesives and tapes automation process application
  • Strong communication, negotiation, prospecting and stakeholder engagement skills
  • Familiarity with AI tools and concepts
  • Proven ability to work cross-functionally and lead complex initiatives
  • Excellent English
  • Knowledge of CRM systems (ideally Salesforce)
  • Willingness to travel frequently with overnight stays

Additional knowledge / nice-to-have skills / preferred qualifications that could help you succeed even further in this role include:

  • EAS (European Adhesive Specialist) certification
  • Knowledge of industrial or technical markets

Job specifics:

  • Ideal candidate location: Piedmont. Liguria or Tuscany will also be considered
  • Travel expectations: may include up to 50% (domestic, mainly in North Italy but as per business needs occasionally at National level)
  • Field based role
  • Working pattern: full time

Does this opportunity and our innovative 3M culture align with your career aspirations?

If so, we encourage you to apply and embark on a journey of creativity and growth with us.

We look forward to hearing from you!

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Resources for You

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.

If you have further questions please reach out to Max (our AI Virtual Assistant) via our Career Page.

Max will be also your primary contact for interview scheduling if you are selected for that stage: please be prepared to interact with her.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.At 3M, we believe diversity & inclusion are essential to innovation. We seek and value differences in people! This Job ad is addressed to all potential candidates. As an equal opportunity employer 3M will not discriminate against any applicant for employment on the basis of race/ethnicity, nationality, religion, sex, gender identity, sexual orientation, pregnancy/maternity-related matters, age or disability, or any other relevant characteristic protected under applicable local law.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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