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Technical Sales Support Specialist (m/f/d)



IT, Customer Service, Sales & Business Development
Mannheim, Germany
Posted on Wednesday, July 10, 2024

Technical Sales Support Specialist (m/f/d)

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Global Head of Sales and Business Development DC Drives and Power Controller

Your role and responsibilities

Your role and responsibilities

As a Technical Sales Support Specialist (m/f/d), you will have the opportunity to support the local sales units and customers during the proposal process from our global division System Drives. Each day, you will serve as a key technical resource in the global CoE DC Drives and Power Controllers. You will also showcase your expertise by preparing technical descriptions of the products and technology as well as supporting the whole sales process: from request for quotation over consulting to final documentation. In this role you are contributing to the global Product Group Low Voltage System Drives (Motion). Main stakeholders are Area Sales Manager, Product Management, global System Drives Management and Engineering. You will be mainly accountable for: • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about DC Drives and Power Controllers. • Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries. • Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS). • Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned products You will join a multi-national and openminded team, where you will be able to thrive growth.

Qualifications for the role

  • Degree in Electrical Engineering, Mechatronics or relatable
  • Several years of experience in Motion industries with Drives and/or Power Controllers is an advantage
  • You are passionate about automating workflows and optimizing processes (e.g. in an Office 365 environment)
  • You are a flexible and creative person, who appreciates feedback and is willing to share experiences and knowledge
  • Your work style is structured, self-motivated and you like to work in a team
  • English language is a must; other languages are welcome

What's in it for you?

  • Feel empowered: take ownership and drive exciting results in your scope of action
  • Evolve in your career: through trainings and our Open Job Market, your career development continues!
  • Learn from highly experienced, genuine, and caring colleagues – people who are committed to helping you achieve your personal and professional goals.


More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory ABB is able to offer you an interesting role within a highly motivated team, together with open communication structures. On the basis of a personal, practice-oriented induction programme, you will be given the opportunity to acquire the confidence needed to work independently and self-reliantly within your assigned area. Even after the joining phase, ABB offers a wide range of individual career development opportunities and supports you in realising your career goals with targeted training measures. At ABB you will find an attractive working environment in all phases of life - including mobility services such as bicycle leasing, policies for sabbaticals and home office, the ABB children's vacation camp and taking care of family members. Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference. ABB AG Your contact is: ABB PersonalDirekt +49 (0) 621 381 3500 ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate

Publication ID: DE92271929_E1