Service Sales Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Service Sales Manager

Your role and responsibilities

Being in collaboration with the Service Sales Manager and/or Service Manager implementing service sales strategy penetrating IB, promoting various upgrade, retrofit and value add solutions to the benefit of the customer Utilizing ServIS to understand the existing installed base (IB) and identifying and developing sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market. Generating service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios. Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). Selling entire service product portfolio to expand ABB footprint in the designated area(s) Charts out and monitors sales proposals, tenders and follows up proposal statistics. Preparing ABB’s Service offerings based on customer need and in coordination with the local Service Sales Manager and/or Service Manager. Communicating contract details in accordance with ABB offering and strategy Manages administrative sales processes. Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings) translating the needs of customer into relevant ABB Service offerings and solutions. Contributing to risk assessments related to price and quality Registers required information into the appropriate customer database ensuring technical reliability, safety and cost-effective solutions to satisfy customer’s needs.

Qualifications for the role

• Bachelor’s or master’s degree, Major in science or engineering (electrical automation major is preferred)
• At least 3 year’s sales experience in related industries; Strong sales competency with digital capability & knowhow; At least have experience and knowledge of automation (digitalization) project
• Strong learning ability; customer orientation; Strong sense of responsibility and personal integrity.
• Must be result driven, strong interpersonal and communication skills, be good at teamwork

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory