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Technical Sales Support Specialist

ABB

ABB

IT, Customer Service, Sales & Business Development
Bengaluru, Karnataka, India
Posted on Oct 24, 2024

Technical Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.


This is a position with grade

12

This position reports to

Sales Support Manager

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is:#Li-Onsite This role is contributing to the Process Automation business for Energy Industries division based in Bangalore, India. You will be mainly accountable for: • Proposes the most suitable technical solutions for complex enquiries. • Provides technical support during technical meetings, product presentations, and negotiations. • Performs analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs. • Supports the manager in preparing and delivering the technical presentations and demonstrations on complex product issues, to both internal staff and customers. • Provides/delivers product/solution/service-related training. • Supports the manages in preparing and validating the technical articles to publish. You will join a high performing team, where you will be able to thrive.

Qualifications for the role

  • Minimum 10 years’ experience in Tendering / Engineering of Automation (DCS /PLC/Safety PLC/Power Management Systems) solutions including cybersecurity for energy industries.
  • Experience in handling MAC / Turnkey bids / projects would be an added advantage.
  • Knowledge about market requirements and standards within the industry is positive.
  • Knowledge of ABB automation products like 800xA / Symphony Plus will have advantage
  • Knowledge on Third Party Communication interfaces (Fieldbus, Profibus, Modbus, OPC, IEC61850, etc.)

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.