Service Sales Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Marketing & Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to drive sales processes, generate sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues. You will be mainly accountable for: • Preparing and submitting technical/commercial offers and handling customer’s requests. • Promoting the entire ABB Electrification Service portfolio, including Care, Modernization and Advisory Products and Services. • Acting as a trusted advisor for our customers by providing smart, digital & value-based solutions. • Understanding the commercial strategy and the establishment of related prices. • Preparing sales plans, reviewing them, and proposing recovery plan(s) when needed. • Securing customer service contracts in accordance with ABB offerings and handling associated administrative processes. • Generating service sales leads and developing new opportunities by utilizing market trend information and by understanding ABB’s Installed Base dynamic. • Acting as a marketer/salesperson of ABB service products and solutions during marketing activities including campaigns, conferences, customer meetings, on site visits. • Daily utilizing of our various digital platforms for both selling and managing processes. • Handling customer's claims, potential conflicts of interest, minor technical support cases and other similar tasks

Qualifications for the role

• Master’s or Bachelor Degree in Electrical Engineering
• Proven experience in Sales, ideally around 2 to 7 years
• Previous experience in specific segments (including Industry, Oil & Gas, Transportation, Buildings) will be an asset.
• Digital Abilities & technical knowledge of MV/LV distribution market will be an asset
• The ability to work in a team & to develop and manage customer relationships
• A collaborative, innovative approach, with strong written and spoken communication skills
• Strong Computer literacy (MS Office, Outlook)
• Excellent command of Greek & English Language
• Experience of design softwares (Autocad, Eplan) will be an asset

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate #LI-Onsite