DPČ - Customer Service Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Industrial eng. & Supp. Services Manager

Your role and responsibilities

In Robotics, Customer Service Manufacturing Unit (CSMU) in Mošnov, we are looking for a new team member for the position of Customer Service Specialist. This is a part-time collaboration with a maximum of 18.75 hours per week and a duration of one year with the possibility of extension. Your main responsibilities will include order registration in the SAP system, change management, and invoicing of business cases. The candidate for this position should have a minor technical background, an economic education, or an orientation in finance or accounting. As a Customer Service Specialist, you will communicate with the planning and production departments as well as with our Swedish customer, so a customer-oriented approach and enjoyment of communication with people are essential. A good command of English is also required, as our customer is located in Sweden. Will you join us? More information about us can be found here: https://new.abb.com/products/robotics/cs The work model for the role is: hybrid. This role is contributing to the Robotics in Mosnov. You will be mainly accountable for: • Order registration in the SAP system • Processing change management in SAP • Invoicing business cases • Cooperation with the planning and production departments, communication with the SE customer • Inventory management, document archiving, and other support activities

Qualifications for the role

• Secondary education in economics, finance, or business
• Communicative knowledge of English (min. B2) – spoken and written
• Experience in administration or customer service
• User knowledge of PC (MS Office)
• Excellent communication skills, team spirit
• Experience with the SAP system is an advantage

More about us

Our benefits: • Working hours max 18.75 hours per week • Possibility of working from home (2 days Home Office) • Meal allowance • Transportation allowance • Work in a friendly, innovative environment • Professional and language education according to the needs of the position We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory