Service Sales Specialist

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This is a position with grade

14

This position reports to

Marketing & Sales Manager

Your role and responsibilities

Mission Statement: Drive service sales process in collaboration with the Service Sales Manager and/or Service Manager. Generate service sales opportunities and secure profitable sales within the designated area(s). Focus on installed base penetration (IB) and sell the entire Service product portfolio. Build long term customer relationships and ensure immediate response to specific customer needs and issues Work model: on site #LI-onsite You will be working as Service Sales Specialist and will be part of Motion Business for Service division, based at Jamshedpur, India You will be mainly accountable for: 1.Service Sales Deliveries: Penetrates IB, promotes various upgrade, retrofit and value add solutions to the benefit of the customer and ABB. Understands the channel strategy and the establishment of related prices and prepares sales plans, reviews them and proposes recovery plan(s) when needed. Regularly updates installed base with the changes made at site. 2.Volume and profit: Utilizes Service Database to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market. Sells products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups. 3.New opportunities: Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios. 4.Customer approach: Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). 5.Sales process: Sells entire service product portfolio to expand ABB footprint in the designated area(s). Charts out and monitors sales proposals, tenders and follows up proposal statistics. Prepares ABB’s Service offerings based on customer need and in coordination with the local Service Sales Manager and/or Service Manager. 6.Sales Plan: Prepares sales plans using company tools. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.

Qualifications for the role

• Education & Experience: Diploma/Engineering in electricals/electronics
• Minimum 5+ years of experience in sales/service sales with below expertise:
• Variable Frequency Drives (Low/Medium Voltage VFDs)
• Motors and Generators (LT and HT)
• Industries and various applications, Microsoft office tools
• Skills
• Value Based Selling
• Good verbal and written communication skills.
• Proficiency in Microsoft Office, Salesforce.com

More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory