Resident Service Engineering Specialist

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This position reports to

Field Service Manager

Your role and responsibilities

Under the direction of the Drives Service Manager, the Resident Field Engineering Specialist provides technical onsite and offsite support and expertise in response to a variety of site work requests relating to installation, commissioning, maintenance and support for ABB MV Drives and Motors. As a resident you would be assigned to a single customer site located in southern Texas, USA and would report to site daily and provide afterhours phone support as required. Resident duties also include assisting the customer in assessing the health of their system, providing guidance regarding maintenance planning, system improvement, and identification of spare parts. The work model for the role is: remote #LI-Remote This role is contributing to the Motion division in the US. You will be mainly accountable for: • Perform installation, commissioning, troubleshooting, preventative maintenance, and re-pair of ABB Medium Voltage (MV) Variable Frequency Drives (VFD) at customer site as a res-ident engineer and investigate problems and independently initiate effective measures for their solution. • Supporting maintenance planning, pre-outage, outage and post-outage planning activities in conjunction with the customer. • Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction and communicate effectively and present information to top man-agement, customers, vendors, and other employees of the organization. • Providing assessments of Parts storage and maintenance and making necessary storage recommendations. Advising customer with respect to the Parts provided (or required to be provided), including identifying any missing spare Parts and submit completed, de-tailed, and comprehensive service reports in a timely manner and follows up when needed.

Qualifications for the role

• Associate degree and 7 years of relevant experience or High school diploma/GED and 9 years of relevant experience or military education/experience required. Bachelor’s degree in engineering or technical field and 5 years of relevant experience highly preferred.
• Ability to travel up to 80% of the time and maintain a valid driver’s license.
• Willing to provide technical support during evenings and weekends on a rotating schedule.
• Ability to interpret circuit diagrams, wiring diagrams, assembly drawings, technical manu-als, and technical specifications.
• Work Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions; performs work related travel; and is occasionally exposed to extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually moder-ate, occasionally loud. The employee is regularly required to talk, hear, stand, walk, and sit; use hands to manipulate and control tools, handle, or touch objects, tools, or controls; reach above shoulders; climb or balance; stoop, kneel, or crouch; and taste or smell.
• Candidate must already have a work authorization that would permit them to work for ABB in the United States.

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression<(>,<)> sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2 023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $79,800 and $148,200 annually plus overtime. MyBenefitsABB.com