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UPS Sales Support Specialist

ABB

ABB

Customer Service, Sales & Business Development
Madrid, Spain
Posted on May 8, 2025

UPS Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.


This position reports to

Business Manager - E2E

Your role and responsibilities

In this role, you will have the opportunity to provide support to the internal and external customers of UPS products. Each day, you will coordinate with relevant stakeholders (Sales team and Sales Manager) to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction. The work model for the role is: hybrid {insert Linkedin #} This role is contributing to the UPS Sales Team in Electrification Business Area in Spain, driving sales volumes and margins. You will be mainly accountable for: • Coordinating with various teams (Sales, Operations, Supply Chain Management) to resolve customer issues • Handling sales reports, document management and overdue accounts • Managing documentation for public tenders • Preparing and analyzing regular statistics (e.g., forecasts), tracking sales performance against targets and sharing insights with the team • Managing administrative tasks in sales processes, supporting cash collection and assisting with project management activities • Working with internal Controlling department to prepare sales and orders reporting You will join a dynamic team, where you will be able to thrive.

Qualifications for the role

  • Demonstrable experience working in Administration or Management teams. Related Degree or Higher Education will be valuable
  • High experience in using SAP software and CRM tools (preferably Salesforce). Other customer/managing related platforms could be valuable
  • Previous experience working in sales back office teams
  • Intermediate level of English
  • Good team player and organized

What's in it for you?

  • Flexibility: we have hybrid work options, make the best out of them!
  • Enjoy a supportive and solution driven team environment
  • Get motivated by continuous improvement in what we do and how we do it, bring your know-how.

Benefits

    More about us

    We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory