Service Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Service Team Leader

Your role and responsibilities

In this role, you will have the opportunity to collaborate in conjunction with the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology. Each day, you will determine costs, prepare final documentation, and serve as a key technical resource in the assigned area. You will also showcase your expertise by performing lost proposal analysis, identifying potential cause, and recommending future actions. The work model for the role is: #LI-hybrid This role is contributing to the Customer Service Sales in Barcelona, Spain. Main stakeholders are Service Sales Manager. You will be mainly accountable for: • Supporting the local Sales organization in the preparation of commercial offers based on customer specification requirements, local business/feeder factory indications, and Sales organization directives • Collaborate with sales team and other departments, such as marketing/communication, actively helping to improve sales procedures • Monitor the status of submitted offers and follow up with customers, resolving questions and providing customers with additional information • Maintain and update customer databases • Attend local and global meetings proactively You will join a stable, communicative, diverse, and proactive team, where you will be able to thrive.

Qualifications for the role

• You enjoy working with Sap and Salesforce and are engaged with the Automotive, Food & Beverage, Logistics and General industries market
• Ability to demonstrate your experience in after-sales service or customer service and the relevant administrative procedures
• Possess an enhanced knowledge of Sap or Salesforce
• You are passionate about technology, technical products and services and ability to develop and manage customer relationships working as a team
• Proven experience of business administration and management / accounting and finance
• You are at ease communicating in Spanish and English

What's in it for you?

• Flexibility: we have hybrid work options, make the best out of them!
• Evolve in your career: through trainings and our Open Job Market, your career development continues!
• Join an undiscussed market leader, a strong brand that markets high quality products

Benefits

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory