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After sales support - summer intern

ABB

ABB

Customer Service, Sales & Business Development
Shanghai, China
Posted on May 25, 2025

After sales support - summer intern

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.


This position reports to

Sales Support Manager

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. You will be mainly accountable for: 1. Track and coordinate after-sales service cases 2. Statistics of after-sales service case reports 3. Troubleshooting of motor faults 4. Track the progress of after-sales spare parts

Qualifications for the role

  • 1. Bachelor's or master's degree in mechanical engineering;
  • 2. Proficient in using Excel and other related office software
  • 3. Master the use of Power BI;
  • 4. Good communication skills and ability to handle pressure;

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory