Sales Support Specialist (m/f/d), Parental Leave Cover – Motion

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This position reports to

Finance Manager

Your role and responsibilities

In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction. The work model for the role is: On-site, Hybrid within the guideline of a maximum of 2 days/week, fixed-term until 31.12.2026 You will be mainly accountable for: • You will be responsible for the commercial processing of product and project business, starting with the creation of order confirmations, ensuring smooth delivery tracking in cooperation with our plants and partner suppliers, up to accurate invoicing. This role requires close collaboration with the Sales, Sales Support, Service, and Product Management departments, as well as other ABB Business Areas or Divisions and relevant corporate departments. • You will serve as the interface for dunning processes and ensure that all incoming payments are properly recorded. Additionally, you will verify and allocate relevant documents in the SAP system or Order Management System, ensuring error-free transaction processing. • You will maintain regular direct contact with customers, both in person, by phone, and through electronic media. You will be the point of contact for inquiries related to orders, deliveries, and invoices, contributing to overall customer satisfaction. • As part of an engaged team, you will act independently and actively contribute with a keen understanding of business processes and colleagues. Your work will always align with ABB's core values, particularly regarding safety and integrity.

Qualifications for the role

• Completed commercial/business education (e.g., HAK, HASCH) or a comparable qualification.
• Ideally, experience in commercial administration.
• Excellent MS Office skills, ideally with experience in SAP.
• Fluent in German and good English skills, both written and spoken (minimum B2 level).
• Customer-oriented and cost-conscious thinking.
• High level of initiative and teamwork ability.
• Independent and structured work approach.
• Reliability and strong communication skills.

More about us

ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors. You can expect a challenging and varied job in an international environment south of Vienna. You will work in a dynamic team with flexible working hours in a flexitime model. We offer a very high level of training and further education, performance-related pay, various social benefits and the opportunity to act and act independently and on your own responsibility. In addition, we offer you extensive benefits such as the possibility of working from home, meal allowance, company pension scheme, employee benefits, health measures, a stock participation program as well as marriage and birth donations and a gender-neutral parental leave program. In addition, we offer our own company car park at the Wiener Neudorf site, as well as a transport subsidy and a canteen. For this position, a KV minimum basic salary (employees in the electrical industry, as of May 2024) applies from EUR 46.200 gross excluding additional remuneration with an employment volume of 38.5 hours per week. Depending on qualifications and experience, there is a willingness to overpay collective bargaining. Applications must be submitted by May 29, 2025, at the latest. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory