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Order Handling Specialist (m/f/d)

ABB

ABB

Mannheim, Germany
Posted on Jul 4, 2025

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Project Operations Manager


The working time model for this position is: Hybrid #LI-Hybrid

Key responsibilities

In this role as an Order Handling Specialist (m/f/d), you will have a customer-focused position within a motivated team. You will support the achievement of commercial goals and contribute to ensuring customer satisfaction. Your innovative ideas are welcome and encouraged. You will collaborate closely with sales, technical and commercial internal services, and various ABB units. This is your chance to make a difference. Apply now and become part of our team.

Your main responsibilities:

  • General support for order processing of customer orders for motors and frequency converters in all billing-related matters

  • Monthly review of the invoice backlog to ensure revenue

  • Ensuring timely revenue recognition in compliance with tax regulations and partial payments

  • Handling customer complaints regarding issued invoices

  • Accounts receivable management in coordination with customers and accounts receivable accounting

  • Processing of clarification cases and clearing of customer accounts

  • Processing of customer debits and supplier invoices, issuing credit notes and cancellation invoices

Qualifications for the role

  • Commercial training in an industrial environment

  • Several years of experience in advising customers with the provision of solution proposals beyond routine coordination, as well as participation in projects

  • Knowledge and experience in tax-related topics and tax scenarios is an advantage

  • Proficient in using common MS Office products

  • SAP knowledge is an advantage

  • Working in a team and coordinating with other related departments (sales/technical support, business controlling) is a given for you

  • Fluent in written and spoken German and English

Benefits

  • Flexible work practices

  • Employee Share Acquisition Plan

  • Paid Parental leave (gender neutral)

  • Paid and unpaid leave opportunities

  • Child holiday Schapbach

Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG

+49 (0) 621 381 3500

Think bigger. This is where bold ideas meet unstoppable progress, teams initiate what’s next, and we’re engineered to outrun, together.

Run What Runs the World.

#ABBCareers #RunwithABB #Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.