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Quality&Operational Specialist

ABB

ABB

Quality Assurance
Tokyo, Japan
Posted on Jul 10, 2025

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Project Management Office Manager


What we believe in (Mandatory)

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.


Your role and responsibilities (Mandatory)

In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by collaborating with local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance.

The work model for the role is: hybrid {insert Linkedin #}

This role is contributing to the Electrification Distribution Solutions in Japan.

You will be mainly accountable for:
  • Supporting specific communication relevant to quality management in your area of responsibility.
  • Assisting in continuously identifying and addressing risks and opportunities related to quality management in the local organization.
  • Using quality data analytics from the organization to identify risks, failures, and non-conformances.
  • Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions.

Qualifications for the role (Mandatory)
  • University graduate or above *Preferably in science
  • N1 level or above in Japanese language
  • Sufficient English language skills for reading, writing and basic business communication (TOEIC score of 600 or equivalent)
  • At least 3 years of quality-related work experience in a manufacturing environment
  • Demonstrated experience in handling and resolving customer-facing quality issues in the process
  • Experience with high voltage equipment or industrial machinery *preferable
  • Familiarity with ISO 9001 or other quality management systems *preferable
  • Experience working in a multicultural or global team environment *preferable

More about us (Mandatory)
{Insert specific business area/division/service function or corporate function paragraph from common source material}

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

{Insert country/location -specific boilerplate (1-2 sentences only)} {optional}
{Insert country-specific legal statement e.g.: EEO/data privacy} {where required}
{Insert PES (Pre-employment screening) sentence} {when required}
{Insert local TP or hiring manager contacts if necessary}

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.