Run What Runs the World

At ABB, we help important industries outrun - leaner and cleaner.

Every person here makes that happen. By rethinking, rewiring, and improving, we combine the world’s best minds and technologies to elevate performance to a whole new level.

Because at ABB, progress is an expectation - for you, your team, and the world. As a [Job Title], you’ll take on challenges that transform industries and drive innovation. We give you the market-leading expertise, technology, and opportunity, and you own the challenge to make an impact that matters.

It won’t always be easy. Growing takes grit. Innovating takes the courage to try, fail, learn, and succeed. But at ABB, you’ll never run alone.

Your role and responsibilities

In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by collaborating with local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance.

The work model for the role is: {onsite}

This role is contributing to the {Quality Management} in {Xiamen China}. Main stakeholders are {ELDS}.

You will be mainly accountable for:

• Supporting specific communication relevant to quality management in your area of responsibility.
• Assisting in continuously identifying and addressing risks and opportunities related to quality management in the local organization.
• Using quality data analytics from the organization to identify risks, failures, and non-conformances.
• Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions.

- 跨公司，跨职能或跨组织的协调和及时有效地处理国内外现场客户问题，最大程度地减少客户的不满，提高客户满意度和忠诚度。

- 完成 KPI目标，即AOT / ROT / COT / AVG. open days。

- 分析客户投诉和其他客户反馈，寻找改进产品、服务和流程的机会并执行。

- 积极参与客户反馈的收集，解决和改善主要质量问题。

- 领导重大质量改进项目，尤其是重复案例。

- 参与国内外现场客户问题相关的其他相关质量活动。

- 参与由质量经理分配的其他工作。

Our team dynamics
You will join a {high performing} team, where you will be able to thrive.

Qualifications for the role

• You are immersed in / engaged in / absorbed in / highly skilled in/ you enjoy working with {relevant tools and methodologies} and the {insert relevant industry/sector} market
• Ability to demonstrate your experience in / Have established skills / advanced skills / You have {insert number of years} years of experience in {insert relevant field}
  (OPTIONAL: working as {insert relevant role} with {insert relevant products or technologies})
• Possess an enhanced knowledge of / You are qualified in / Highly adept in {insert specialized software/platforms}
• You are passionate about / you are captivated by / you are innovative around {insert relevant soft skills} and {insert relevant soft skills}
• Degree in / Have a demonstrated track record in / Extensive knowledge of / Proven experience of {insert specific degree, qualification} in {insert subject}
• You are at ease communicating in {insert required language skill(s)}
• You hold current {insert required licenses} valid in {insert job location} and {insert country-specific VISA/work permit} {where required}

Min. Education

- 电气或机械专业学士学位

Working Experience

- 在质量管理或产品领域至少有3年的工作经验

- 在质量，生产，产品或项目管理方面具有良好的知识和技能

- 有独立协调和处理质量问题的经验

Functional Knowledge/Skill

- 熟悉电力系统，电气和机械的知识

- 熟悉有关电源开关设备和设备的知识

- 通用质量管理统计工具和方法

- 良好的沟通和协调能力

- 熟练运用质量工具和相关技术解决问题

- 熟悉电源系统和开关柜结构为优

Language Skill
- 良好的英语听说读写能力

Personality

- 良好的沟通协作能力以及团队合作精神

- 高度责任感和主人翁精神

- 较强的处理冲突的能力

Why ABB?

A global market leader redefining industries through technology and expertise.

• Results that matter—what we run here, runs the world.
• Autonomy & Ownership—we trust you to implement solutions.
• Run What Runs the World—join a team that drives progress forward.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.