Senior Network Monitoring Specialist
ABB
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
IS CEX Infrastructur& Network MonitoringIn this role, you will have the opportunity to support the organization’s vision and strategic direction. Each day, you will define, manage, and monitor processes to meet requirements for Information Systems (IS) services by planning, measuring, and improving all aspects of IS services. You will also showcase your expertise by being a key resource, a definitive source of knowledge processes, to contribute to enhancing organizational effectiveness.
The work model for the role is: onsite/hybrid/remote
In this position you will be reporting to IS Department Manager for Measurement and Reporting under IS Strategy, Governance and Excellence, Performance Management Team.
You will be mainly accountable for:
- Apply and execute the management practices Service Level Management and Measurement and Reporting within Core IS to enable planning, control, review and audit of service provision, to meet agreed KPI targets
- Support operating and maintaining the Performance Management Platform (Power BI).
- Translate reporting needs intro production reports and dashboards
- Apply a variety of visualization techniques and designs the content and appearance of data visuals to communicate KPI measurements results.
- Review and analyze the efficiency of existing report procedures and systems with main focus on optimization, standardization and automation.
- Create process and service reports to ensure process and service performance is transparent to the respective stakeholders.
- Extract and process data from various data sources, using data modeling work to develop reporting capabilities.
Qualifications for the role (Mandatory)
- Minimum 3 years of experience in data gathering, reporting, validation and analysis
- Very good knowledge of business intelligence tools especially in Power BI
- Familiar with database concepts and technologies including data warehousing, SQL, ETL and other
- Analytical thinking and attention to details and quality
- ITIL knowledge is a plus
- Strong English language skills both written and spoken
- Knowledge of Big Data (Snowflake) would be beneficial
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process.
We never ask for money from job applicants.
For current open positions you can visit our career website https://global.abb/group/en/careers and apply.
Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.