Your role and responsibilities

In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by collaborating with local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance.

This role is contributing to the EL Smart Building business in Xiamen China.

You will be mainly accountable for:

• Supports the deployment of strategy and objectives for quality management within local ABB organizational unit.
• Collaborates with management within local ABB unit to innovatively shape the design and development of their functional area.
• Supports the management with respect to quality management-related content, tools, and systems.
• Supports specific communication relevant to quality management in their own area of responsibility.
• Supports local organization by providing specific training material and training sessions.
• Assists in continuously identifying and addressing risks and opportunities related to quality management in the local organization.
• Performs audits to assess compliance with the defined system.
• Uses quality data analytics from the organization to identify risks, failures, and non-conformances.
• Promotes the vision for zero defects and supports the local teams to ensure that requirements from ABB, customers, and stakeholders are fulfilled, focusing on prevention rather than only control.
• Acts as a local process owner for defined quality-related processes, systems, or tools, including defining and documenting plans, implementing and communicating actions, supervising and controlling progress, and driving continuous process improvement.
• Performs and/or coordinates activities related to designated areas within Quality, including customer and claims management, manufacturing quality, quality planning, product safety and compliance, design and development quality, and audits and reporting.
• Promotes the voice of the customer at the local unit and assists that risks, problems, and solutions are evaluated from a customer/stakeholder point of view.
• Supports resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions.
• Supports and maintains the quality management system of local unit, in collaboration with local functions, including processes and tools to ensure flawless and repeatable process execution, identifying gaps, and exploring opportunities for improvement.
• Utilizes local quality management system to provide the local teams with procedures that enable sustainable execution.
• Leads the local teams in implementing an operational approach and process management system, continuously evaluating its effectiveness.
• Supports the local organization by creating training material and delivering trainings on quality management system-related content.
• Coordinates and participates in benchmarking activities within the industry, inside and outside ABB, to continuously challenge the status quo and further develop the organizational self-perception.
• Supports initiatives to improve on agreed aspects of quality in collaboration with local units and across multiple units or functions as applicable.

Qualifications for the role

• 5-8 years of Quality management experience in related industry; engineering major with bachelor degree or above.
• Flurent oral English
• Demonstrates ABB’s core values and group safety and integrity standards and acts accordingly.
• Implements and ensures compliance with the ABB code of conduct, global and local standards, tools, policies, and processes in their assigned area.
• Ensures adherence to all relevant internal and statutory regulations and policies.
• Ensures integrity and compliance with ABB values and ethics in all activities.
• Demonstrates an understanding of Health, Safety, and Environment (HSE) terms, concept application, reporting, and risks.

ABB Smart Power provides energy distribution solutions for data centers, industrial and
manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.