Service Marketing & Sales Support Manager
ABB
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Local Division Manager Electrification Service
Your role and responsibilities
You will lead the Marketing & Sales Support team and implement the strategy across the designated area, with a strong focus on export markets (mainly ABB Local Sales Organizations) and engineering-to-order projects for local markets.
You will ensure technical and commercial support for internal and external customers, while overseeing estimations, bids, and proposals to ensure compliance with ABB standards and targets.
Additionally, you will play a key role in integrating medium- and low-voltage services, building an integrated Marketing & Service Sales Support team that preserves best practices, adopts a broader vision, and leverages every opportunity to enhance business value.
Work model for the role is: #LI-Hybrid.
In this role, you’ll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:
Creating, implementing, and reviewing local sales support strategy.
Defining key targets for customer support and ensuring those are reached.
Assigning and allocating internal and external resources for technical and commercial support and proposal preparation.
Developing marketing strategies across various countries, aligned with the global ELSE strategy.
Qualifications for the role
Strong skills in resource management, with a focus on enabling teams and fostering collaboration and performance.
Proven experience in a similar role, ideally as a Service Sales Manager.
Extensive knowledge of low- and medium-voltage products and services.
Excellent communication skills in English and Italian, both written and spoken.
Broader vision when collaborating with all factory stakeholders.
Ability to work in an international environment and manage complex projects.
Benefits
Locally, you can count on:
Competitive compensation: Attractive salary packages and performance bonuses.
Corporate welfare: Access to a wide range of services and personal well-being support.
Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.
Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families.
Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.
Meal allowance: Access to canteen.
More about us
ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
#ABBCareers #RunwithABB
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Publication ID: JOB_POSTING-3-41889