In this role, you will lead the strategy, development, delivery, and commercial performance of the US training organization within ABB Motion Services. This role ensures high-quality technical and commercial training experiences for customers, channel partners, and internal teams — while transforming training into a scalable, monetizable revenue stream. The ideal candidate blends strong people leadership, commercial strategy, operational excellence, and cross-functional alignment.

The work model for the role is: Hybrid; New Berlin, WI

This role is contributing to the Motion Service-Portfolio & Strategy Division.

Your role and responsibilities:

• Leadership & Team Management - Lead, coach, and develop instructors, specialists, and eLearning staff; Establish clear roles, responsibilities, and operating rhythms; Build a positive, trust-based culture grounded in accountability and collaboration; Ensure workforce planning, resource allocation, and performance development.

• Training Strategy, Roadmap & Portfolio Alignment - Develop and execute a training strategy aligned to Motion Services’ goals; Integrate training into portfolio planning, product launches, and service offerings; Define KPIs for training quality, business impact, and operational success.

• Monetization & Commercialization of Training - Build and implement revenue strategy for the training portfolio; Develop pricing structures including tiered, bundled, certification, and subscription models; Partner with Sales to ensure training is sold commercially and the value proposition is clear; Forecast revenue, manage P&L, and build strategy to grow the training offering.

• Operational Excellence & Process Optimization - Standardize and document processes for scheduling, coordination, logistics, and operations; Streamline meeting structures, documentation, and workflows; Oversee version control and LMS governance; Drive continuous operational improvement and efficiency.

• Curriculum Development & Learning Experience - Oversee content creation for hands-on, eLearning, simulations, and assessments; Ensure technical accuracy and alignment with product readiness; Maintain compliance with ABB standards and safety guidelines.

• Cross-Functional & Global Collaboration - Serve as liaison between Training, Portfolio & Strategy, Product Management, Sales, and Channel teams; Support channel certification, OneCare adoption, and modernization initiatives; Collaborate with global teams on content alignment and best practices.

• Analytics, Insights & Business Reporting - Build dashboards to measure profitability, demand, utilization, and margin; Use data to optimize the training portfolio; Present insights and recommendations to leadership.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role

• Bachelor’s degree in Engineering, Business, Education, or related field.

• 12+ years of experience in technical training, L&D, service delivery, or similar roles.

• Proven leadership experience improving team culture and clarity; Strong operational excellence mindset; Excellent communication and stakeholder management skills.

• Experience monetizing training or services (pricing, packaging, forecasting); Experience with LMS platforms.

• Ability to operate in a global, matrixed environment.

• Preferred: Experience in industrial automation, motion control, drives, or power systems; Background in Portfolio, Product Management, or Service organizations; Strong financial modeling skills; Experience with channel enablement or certification programs.

• Travel Requirement - 25%

• Candidates must already have a work authorization that would permit them to work for ABB in the US.

What’s in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

Go to myBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High-Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D – 100% employee paid up to maximums

• Short Term Disability – up to 26 weeks – Company paid

• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.

• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Parental Leave – up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

More about us

ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.