Trainer CRM EMEA
Abbott
About Abbott:
Abbott is a global healthcare leader, dedicated to creating breakthrough science to improve people’s health. We are always looking towards the future, anticipating changes in medical science and technology. At Abbott, we are advancing the treatment of cardiovascular disease through innovative medical technologies, allowing people to restore their health and get on with their lives.
We are looking for a passionate and experienced CRM Trainer EMEA to join our team in Belgium. In this role, you will be responsible for developing and delivering clinical and technical training programs across the EMEA region. You will play a key role in supporting our Commercial Excellence & Education strategy, ensuring that both internal teams and healthcare professionals are equipped with the knowledge and skills to deliver outstanding care.
Role and Responsibilities
Develop and execute clinical and technical education programs tailored to the needs of field-based employees across EMEA
Design and deliver engaging training sessions in various formats: in-person, virtual, group-based, and one-on-one
Lead onboarding and certification programs for new hires to accelerate their integration and performance
Provide external training to healthcare professionals on Abbott CRM devices, ensuring safe and effective use
Collaborate with regional education managers, sales leaders, and marketing teams to align training with business priorities and product strategies
Support product launches by designing and executing targeted training programs that reflect local market dynamics
Create and maintain high-quality training materials, including presentations, manuals, e-learning modules, and certification tools
Embed sales training elements into clinical and technical curricula to support commercial effectiveness
Organize and manage training events, workshops, and webinars across the region
Act as a lead trainer and mentor, ensuring consistent delivery standards and supporting colleagues in the field
Monitor and report on training effectiveness using defined KPIs and feedback mechanisms
Maintain up-to-date knowledge of Abbott products, technologies, and industry trends, and translate this knowledge into impactful training
Ensure compliance with internal certification standards and regulatory requirements
Contribute to the continuous improvement of training programs by incorporating innovative methods and learner feedback
Foster strong relationships with internal stakeholders and external healthcare professionals to enhance training relevance and impact
Your Profile
University degree or equivalent experience
Minimum 3 years’ experience in a training-related role within a fast-paced, international environment
Proven experience designing and delivering clinical and technical training programs, both remotely and face-to-face
Experience in cardiology
Strong presentation and facilitation skills with the ability to motivate, teach, and inspire others
Self-starter with strong leadership qualities and a results-driven mindset
Excellent project management skills and attention to detail
Knowledge of LMS platforms, digital learning, and impact measurement is a plus
Prior sales or field experience is a strong asset
Fluent in English; additional languages are an advantage
Willingness to travel across EMEA
Collaborative and able to work effectively across geographies and functions
Ethical, with sound business acumen and critical judgment
Open-minded, positive, and adaptable to change
Naturally curious, eager to learn, and proactive
Strong interpersonal skills with the ability to build professional relationships across functions and levels
Resilient under pressure and able to meet tight deadlines