MAIN PURPOSE OF THE ROLE
Follow established procedures and guidelines to provide timely and effective administrative support to a sales team, unit, or
department.

MAIN RESPONSIBILITIES
• Follow established guidelines or checklists to answer routine internal and customer enquires on product availability, prices,
delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
• Perform simple background research on customer accounts, prospects, competitors, and industry trends to support the sales
team's activities.
• Enter data into databases or other computerized systems to maintain up-to-date customer records, to track the status of orders
and deliveries, to maintain sales commission and expense records, and to generate sales reports and statistics.
• Make simple calculations to accurately compile and report statistics.

QUALIFICATIONS
Education
Technical Diploma (± 12 years)

Experience/Background
No Experience