Abbott Us Toxicology Products clinic Regional Business Manager

Description

Primary Function / Primary Goals / Objectives:

The position of Clinic Regional Business Manager serves our Toxicology business unit. The role will expand the eScreen Clinic Health Network through sales growth and new contract agreements with clinic partners. The Regional Business Manager will also be responsible for territory sales, productivity and growth of each eScreen clinic in regard to drug testing and employee screening business. The individual hired will use telemarketing skills to sign new clinic partners and manage existing clinic partners, according to assigned department and territory goals.

Major Responsibilities:

The Clinic Regional Business Manager will also develop and maintain strong relationships with existing occupational health clinic customer accounts for the purpose of marketing and selling products and services, introducing new eScreen products, and providing remote (via virtual meeting) demonstrations to new and existing local clinics at their request. They will be responsible for educating the clinic staff on the successful integration of the eScreen product into the clinic environment. Additionally, this role is responsible for marketing activities, clinic product utilization and ongoing product sales.

What You’ll Work On

• Conduct phone and Teams based sales presentations to prospective clinics
• Perform customer follow-up calls, visits, and administrative support to increase growth, revenue, and utilization of eScreen products
• Ensures clinics are providing outstanding service to eScreen national customers
• Execute goal and objective strategies as established by leadership
• Coordinate and perform marketing training sessions, including the eScreen system and product demonstrations for clinics’ sales and marketing team
• Troubleshoot problems with clinics and facilitate resolution with appropriate staff to eliminate barriers to marketing eScreen products and services
• Coordinate all necessary marketing materials and support provided to a clinic customer and their local market customers
• Introduce sales and marketing campaigns as it relates to new sales and product upgrades for clinics
• Perform distanced based training and technical installation of hardware and software when needed by support departments
• Consistently monitor clinic revenue and utilization reports within the territory
• Articulate territory details regarding clinic productivity (Ex: Which are growing, and which are declining and why)
• Use customer relationships to promote additional products and services to influence clinic/client volume growth over prior year
• Work closely with the training team to ensure clinic trainings are completed
• Scoreboard each clinic in territory to track growth and focus portfolio selling strategy
• Complete all department administrative procedures, attend department meetings, and oversee all scheduled trainings and paperwork

The inside sales representative exhibits expertise in understanding workplace customer drug testing needs and educating customers about the products and services that Abbott offers to support their testing needs. Demonstrate the ability to address each customer's unique needs, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests.

Sells products ethically and in accordance with the company’s sales process and agreed marketing strategy.

Makes compelling and persuasive sales calls to designated customers resulting in sales of products and maintains accurate records of the conversations and answers to probing questions.

Maximizes revenue and market share of products in territory and achieves/exceeds sales targets.

Accountability

The inside sales representative is accountable for a specific number of sales calls daily (~20-25 calls per day) and email follow up as needed as well as ensuring that the representative positively influences the product decisions of the customers as well as customer satisfaction.

Qualifications

Qualifications & Attributes:

• 3-5 years of experience
• Strong business acumen
• Sales Ability
• Excellent customer relationship building skills.
• Strong communication, presentation, persuasiveness and active listening skills.
• Must be able to work in a team environment and open to coaching and mentoring from others.
• Initiative and strong planning and time management skills.
• Proficiency in computer skills and use of sales databases.
• Proficiency in English language verbal and written
• Enthusiasm and passion is a must!

Preferred Qualifications:

• Experience with selling a portfolio of products and services in a drug testing, Occupational Health or a related industry
• Knowledge of Abbott Workplace products and software applications
• Experience in account management and/or training