The Role:

Are you ready to step into a leadership role where your decisions directly shape the quality, performance and future of a highly regulated manufacturing environment? As a Quality Manager, you will take ownership of a critical function that ensures products meet the highest standards while empowering a team of talented professionals to excel.

This is an opportunity to influence strategy, elevate operational performance, and play a key role in maintaining compliance with FDA, ISO and corporate requirements. If you thrive on continuous improvement, developing people, and driving excellence, this role offers the scope and responsibility you’re looking for.

Key Responsibilities

• Implement a strategic staffing plan by identifying resource needs, preparing justifications, securing approvals and managing selection processes.
• Develop and coach direct reports through targeted training, challenging assignments, performance management and progressive discipline when required.
• Oversee daily operations, providing clear direction and guidance to experienced exempt staff and skilled non‑exempt employees to meet unit and project goals.
• Build strong relationships with internal and external customers, meeting regularly, responding to queries and providing procedural clarity.
• Interpret and apply organisational policies that shape work processes and influence personnel within the designated unit.
• Contribute to developing operational policies and procedures within the organisation.
• Ensure strict compliance with FDA, ISO, EEO and other regulatory standards, and serve as escort for auditors during scheduled and unannounced inspections.
• Lead continuous improvement, CAPA, and validation initiatives across the function.
• Coordinate external audits and support divisional audit requirements.
• Participate in validation activities, ranging from providing technical input to owning protocols, reports, and execution.

Education & Job Skills

Experience / Education

• NFQ Level 7 qualification in a relevant discipline plus 4 or more years of related experience, or an equivalent combination of education and practical experience.

Technical / Business Knowledge

• Ability to monitor progress of individuals and teams toward departmental goals.
• Experience managing project costs and the utilisation of both human and material resources.
• Comfortable working in a regulated quality system environment, where performance directly affects compliance with government regulations.

Cognitive Skills

• Skilled at developing or identifying new work processes and optimising resource utilisation.
• Strong problem‑solving abilities, particularly in resolving issues that affect work processes and personnel.
• Able to drive involvement in continuous improvement initiatives.

Influence / Leadership

• Demonstrated ability to select, motivate and train capable staff.
• Proven leadership in guiding teams toward shared objectives.

Planning / Organisation

• Experience scheduling human and material resources according to near‑term plans.
• Ability to operate within established budgets while meeting operational goals.

Decision Making / Impact

• Capable of making informed, day‑to‑day decisions within established guidelines.
• Understands the implications of decision‑making, particularly regarding potential delays, resource expenditure and project outcomes.

Supervision Received

• Works with minimal direction, exercising significant latitude in determining technical approaches and solutions.
• Work is evaluated from a long‑term perspective based on results.

Supervision Provided

• Provides leadership, guidance and direction to supervisors, experienced exempt employees and skilled non‑exempt staff.
• Responsible for performance evaluations and career development planning.
• Often accountable for local functional or process activities.