Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As a System Analyst within the Medical Devices R&D Solutions team, you will support and enhance critical applications and platforms used across R&D. This role offers the chance to collaborate with cross‑functional teams, support complex engineering environments, and contribute to the ongoing evolution of R&D technologies.

What You’ll Work On

• Provide day‑to‑day support for R&D solutions, including issue resolution, operational coordination, and customer interaction

• Deliver application and system support such as ServiceNow incident management, work orders, configuration, access administration, and routine maintenance

• Configure and support specialized engineering systems, including CAD applications (e.g., SolidWorks, Creo Parametric, Creo View)

• Assist with software packaging, deployment, updates, and support of specialized R&D computing environments

• Evaluate business needs and recommend appropriate systems, applications, or process improvements

• Research and assess alternative solutions to improve system performance, controls, and business capabilities

• Follow standard system procedures, data verification processes, and testing practices; prepare and execute test cases

• Ensure systems and processes meet applicable corporate, divisional, and quality standards

• Coach and train users and team members; maintain and update application documentation

• Monitor, guide, and coordinate the work of technical and packaging support resources

Required Qualifications

• Bachelor’s degree or equivalent experience

• 2–4 years of experience working in a quality systems environment

• Knowledge of R&D hardware platforms including Windows, Unix/Linux, and Microsoft Azure

• Experience collaborating across IT teams on software packaging, deployment, and R&D platform support

• Strong documentation, organizational, and communication skills

• Demonstrated ability to work effectively with technical teams, business partners, and leadership

• Ability to work both independently and collaboratively in a fast‑paced environment

• Experience working in a highly matrixed, geographically distributed organization

• Ability to meet on‑site attendance expectations per company policy

Preferred Qualifications

• Experience supporting R&D applications related to Electrical or Mechanical CAD, Product Data Management (PDM), or Windchill CAD Vault

• Experience with license server management

• Experience supporting vendor management activities and software maintenance renewals