Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This role is based in Maple Grove, MN or St. Paul, MN within the Medical Devices R&D Solutions team. As a Senior Analyst, Business Systems, you will support and enhance critical IT systems while leading technical projects that enable compliant, high‑quality R&D operations. You’ll partner closely with business and IT stakeholders to deliver system improvements in a regulated, fast‑paced environment.

What You’ll Work On

• Lead planning, coordination, and execution of IT projects including deployments, upgrades, remediation, and Microsoft Evergreen initiatives

• Manage project roadmaps, timelines, risks, budgets, and status reporting

• Provide technical project management across application and infrastructure environments

• Support application administration, configuration, access management, and ServiceNow incident/request/change management

• Gather, document, and manage business and technical requirements

• Analyze, configure, test, and implement system enhancements following change‑control processes

• Support system validation activities and ensure compliance with quality, corporate, and regulatory standards

• Maintain application documentation and licensing frameworks (e.g., FLEXlm)

• Deliver technical expertise for application implementations and cross‑functional initiatives

• Communicate effectively with business partners and IT teams to drive alignment and timely decision‑making

• Influence cross‑functional teams and contribute to continuous improvement efforts

Required Qualifications

• Bachelor’s degree or equivalent experience

• 3–5+ years of experience leading IT projects or programs from initiation through closure

• Demonstrated ownership of project planning, requirements gathering, risk management, change control, and status reporting

• Experience influencing cross‑functional teams in a matrixed environment without direct authority

• Proven ability to present project status, risks, and recommendations to business and IT leadership

• Experience managing multiple initiatives in a geographically distributed organization

• Proficiency with Microsoft Excel, PowerPoint, SharePoint, OneDrive, and Teams

• Hands‑on experience with ServiceNow (incidents, requests, changes)

• Knowledge of Windows hardware, operating systems, and associated infrastructure

• Ability to meet on‑site attendance expectations per current policy

Preferred Qualifications

• 2–4+ years of business process analysis experience defining system configuration requirements

• Experience conducting feasibility studies and cost/benefit analyses to inform project decisions

• Experience mapping current‑state and future‑state processes and identifying system or process gaps

• Hands‑on experience configuring, maintaining, or integrating COTS applications

• Experience with quality or validated IT systems, Abbott BTS SLC, ProcessX, or Windchill

• Familiarity with facility, security, or building management systems (e.g., Niagara, WebCtrl, UHL, Genetec, Envoy, PassagePoint)

• 1–3+ years supporting IT projects tied to facilities, infrastructure, lab/plant systems, or OT platforms

• Experience supporting Microsoft Evergreen initiatives in a large enterprise environment

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.