Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As a Senior Systems Analyst supporting Abbott’s Medical Device R&D teams, you will play a critical role in designing, implementing, and supporting systems that enable product development and innovation. This role blends deep technical expertise with strong business partnership, supporting complex Application Lifecycle Management (ALM) environments in a regulated setting.

What You’ll Work On

• Administer and support ALM platforms, source code control, CI/CD pipelines, requirements and defect tracking tools, and cloud‑based solutions

• Provide hands‑on technical support to Developers, Testers, and Engineers, including high‑touch, one‑on‑one assistance

• Deliver Level 1 and Level 2 ServiceNow incident and work order support; partner with vendors for escalated issues

• Maintain server and client software updates, monitoring, and application integrations

• Configure, test, debug, and implement new and existing business application systems

• Create and execute test designs, test cases, and documentation following change‑control processes

• Establish and recommend technology standards and system improvements

• Maintain accurate documentation for supported applications and platforms

• Communicate proactively with business partners, IT teams, and leadership on system capabilities and limitations

• Ensure compliance with FDA regulations, quality standards, and company policies

• Stay current on emerging technologies and advise leadership on opportunities for improvement

Required Qualifications

• Bachelor’s degree in a technical discipline or equivalent experience

• 5+ years of technical IT experience supporting enterprise or R&D systems

• Extensive experience with R&D applications and tools, including:

  • Source control: AccuRev, Bitbucket

  • CI/CD: Jenkins

  • Defect tracking: ClearQuest, Jira

  • Requirements management: DOORS

  • Code repositories: Nexus

  • Static analysis: Coverity

• Experience administering Application Lifecycle Management (ALM) systems

• Knowledge of R&D hardware and platforms including Windows, Unix/Linux, and Microsoft Azure

• Experience integrating and maintaining Commercial Off‑The‑Shelf (COTS) applications

• Strong process knowledge and ability to communicate effectively with technical teams, business partners, and leadership

• Ability to manage multiple parallel efforts and drive work to completion

• Ability to work effectively in a highly matrixed, geographically distributed environment

• Ability to maintain regular and predictable on‑site attendance

Preferred Qualifications

• Experience administering Jira in an internally hosted Azure environment, including plugins such as Configuration Manager for Jira, eazyBI, Structure, and Automation for Jira

• Strong background in workflow design, LDAP configurations, system migrations, and database management (MySQL, PostgreSQL)

• Experience with tools such as Confluence, OpsHub, Azure, Jenkins, DOORS, and CI/CD integrations

• Experience with Secure LDAP, certificates, architectural design, and upgrade planning

• Hands‑on scripting experience (Shell, Python, PERL)

• Experience performing business process analysis, defining configuration requirements, and developing future‑state workflows

• Ability to evaluate feasibility studies and cost/benefit analyses and recommend project direction

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.