Key Account Manager (Pharmacy Chain) - Established Pharmaceuticals Division
Abbott
Sales & Business Development
Ho Chi Minh City, Vietnam
Posted on Feb 23, 2026
ABOUT ABBOTT
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
WORKING AT ABBOTT
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
MAIN PURPOSE OF ROLE
- Contribute to a solid foundation for the product long-term growth - through increasing awareness among Health Care Professionals/Pharmacy stores/Pharmaceutical company/Private clinics on the important roles of improving quality of life.
- To build the confidence level of HCPs/Pharmacy stores/Pharmaceutical company/Private clinics on recommendation of designed products.
- Assure consistent demand growth and achievement of business goals & targets in assigned territories by identifying opportunities and gaining new business while maintaining and growing existing business.
- Responsible for generating clinical demand for medicines with key accounts, pro-actively identifying opportunities, presenting value propositions aligned to stakeholder needs and objectives, and recommending patient-centric solutions.
MAIN RESPONSIBILITIES
- Manage the team to contribute in stabilizing price between Pharmacy Channels
- Evaluate, classify, and identify precise target customers. Prioritize potential territories.
- Establish & maintain close relationship with key accounts through ensuring company services meet their requirements.
- Follow up Trade term with customers and ensure the accompanying activities support them meet the proposed target.
- Monitor market trends and competitor activity in assigned territory.
- Introduce product; including brand name, ingredients, benefit of product, usage and price
- Introduce promotion program (if have) to encourage product as guideline.
- Collect and report Market intelligence to Leadership & Marketing team.
- Supporting Marketing department in developing master plan and detail marketing activities yearly. Executing detail marketing programs / activities, which are assigned to ensure those marketing activities to deliver strategy and objective of brand.
- Utilize customer database for preparing weekly & monthly working plan, daily detailing calls, resource allocation plan, or direct-to-consumer marketing activities.
- Coordinate with distributors to ensure all debts are solved timely, which support the smooth delivery to customers.
- Proactive on developing new business opportunities with existing and potential clients.
- Deliver and manage execution of all Sales & Marketing programs in assigned territory to align with business strategy and action plan.
- Closely monitor and provide feedback on the programs to senior levels with own recommendation and suggestion.
- Well update of product knowledge, as well as health care scientific backgrounds
- Manage Company, department reports in a timely and correct manner.
- Ensure activities to comply with Company Business Code of Conduct and all local applicable laws within scope of function responsibility.
- Carry special work as assigned by Management.
MINIMUM BACKGROUND/ EXPERIENCE REQUIRED
Experience
- At least 5 years of experience in a sales management position
- Experience managing pharmacy chains with strong involvement with key decision makers
Core Skills Required
Professional Skill:
- Working experience in healthcare/wellness industry
- Good communication skill, independent
- Strategic mindset, strong negotiation skill
- Customer focus
- Time management
- Persuasiveness/ Sales-oriented ability
- Good in working arrangement, teamwork.
- Honest, careful, patient, highly responsible
- Effective people development and management
Behavioral / Leadership Skill
- Apply Abbott Capabilities Framework
Language Skill:
- Vietnamese/ English
Computer Skill:
- MS Office
MINIMUM EDUCATION REQUIRED
- Associate /University degree of Medical/Pharmacy qualification