Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

Under the supervision of the Allergan Aesthetics AR Supervisor, the Credit Analyst is responsible for collections, reconciliations and Customer Master. The Credit Analyst establishes relationships with customers and works closely with the Customer Service, Business Process Outsourcers (BPO) and Commercial teams to respond faster to customers’ requirements.

Key Responsibilities:

Credit and Collection

• Collection with customers.
• Reconciliation for PSRM and Facial customer accounts.
• Follow protocol, update, and approve change to Customer Master.
• Keep track of request for the Customer Master.
• Prepare Netting/write off Journal entries relating to bad debt.
• Provide comments on past due to the Lead Pricing & Credit for the preparation of the AR aging report (monthly review with the Controller).
• Required to address main phone lines with customer inquiries on a rotational basis.
• Support the AA AR Supervisor in their role.
• Initiate process improvement and quality reviews to simplify and improve productivity.
• Support resolution of credit issues with customers.
• Monitor and support periodic credit reviews.

Qualifications

Education/Experience Required:

• Bachelor’s degree or equivalent
• 3-5 years of experience

Essential Skills & Abilities:

• Good written and verbal communication skills
• Ability to manage relationships, both internally and externally
• Ability to work in a fast-paced environment and adapt to changes.
• Good sense of teamwork
• English, French (an asset)

systems

• Proficiency in Microsoft Office Suite, particularly Excel – Intermediate
• SAP experience preferred.

Business and Technical Knowledge

• Basic Accounting fundamentals

Additional Information

AbbVie is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html