Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

A strategic and value-adding learning partner to Capabilities Leads (DT, WWD and IFTe), a subject matter expert in performance optimization, capability building and change management. Delivering high impact, cross-functional learning interventions and programs, as well as facilitate best practices sharing for International Brand Teams (INBTs), Affiliates Brand Teams as well as InField Teams. The Associate Director will assist in facilitating AbbVie’s international commercial teams to always be future ready now and stay ahead of the curve on the critical capabilities such Omni channel Management (OCM)/Digital Transformation (DT), Customer Engagement (CE), Winning with Data (WWD) and In-Field Team Excellence (IFTe).

• Report into the Director, Capabilities and Learning Experience, International Learning / iCEX, leading the creation of learning strategies and initiatives for capabilities building, designing and delivering innovative learning solutions to International Brand Teams (INBTs) and Affiliates BTs and InField Teams, always ensuring excellence in execution.
• Under the guidance of the IMCO Leadership Team, the International Customer Excellence Leadership Team, International Learning Team, and Capability Building Team Leads, has a strategic oversight for all learning programs/experience aiming at building the respective capabilities in our Affiliates and in our International Brand Teams (INBTs).
• Works closely with the ICEX Learning TA Directors to ensure that INBTs receive the Integrated learning plan and development they require to deliver optimal content and programs to our Affiliates when it comes to different Capabilities Learning initiatives.
• Working closely with the International Learning Experience / ACADEMY Lead to ensure integration of the right learning contents in our Learning Platforms.
• Partner with Area/Core Affiliates (i.e. CEX and BTS Directors, MABI and Learning Leads, HR Directors, Brand Team Leaders/Commercial Directors, Medical Directors) to ensure Affiliates have the right Learning Implementation Plans and required content and resources to execute flawlessly.
• Working closely with Key Functions stakeholders (ps. IMCO, IBTS, IMAP, MHI, BHR and Talent) to ensure alignment on key common learning strategies and initiatives.
• Develops, coaches and leads talent to ensure continuous high performance and high engagement; ensures consistently high team effectiveness; builds succession plans and develop talent pipeline.
• Manages complex stakeholder relationships and external providers efficiently and effectively to time and to budget with clear measurable outcomes
• Shares agreed outcome metrics for core initiatives, results, best practices and learnings across learning network at Area and Global levels.
• Maintains a high level of Continuing Professional Development in Learning & Development, keeping up to date, external and internal benchmarking.

Biopharma/AbbVie knowledge

• Possess business knowledge of the bio-pharma sector including knowledge of the external environment, relevant stakeholders and our customers
• Possess knowledge of the AbbVie business, our organization, our brands, our therapeutic areas, products, pipeline and competition

Interpersonal Skills

• Manage stakeholders effectively, both internally and externally, using advanced communication, influence and marketing skills, being sensitive to people’s needs and being able to deal with people at different levels. Internal stakeholders include, but are not limited to, Marketing, Medical Affairs, Business HR, and Talent and Development functions.
• With strong emotional intelligence, build relationships founded on trust
• Be engaging and fun to work with, stimulate others with enthusiasm, energy and a can-do attitude
• Leverage an internal and external learning network; be a valued and reliable partner

Business Skills

• Expertise in strategic thinking and planning, always aligning learning strategies and priorities based on critical business needs and strategies to add the most value
• Be open-minded and curious, combined with a highly innovative and creative approach, always and looking for opportunities to improve, and embed this behavior in the organization
• Consistently demonstrate the AbbVie Ways we Work

Learning Skills

• Possess knowledge of leading-edge learning theories, practices, benchmarks, systems, technologies and digital learning
• Demonstrate advanced communication skills (verbal and written), active listening, effective presentation and facilitation skills
• Simplify, clarify and focus, bringing in best practice in learning, acting with agility and being open to adjust and adapt, building a sustainable learning culture with learning agility
• Be a change agent who empowers others through advice and expertise in learning and behavioral change, including instructional design
• Manage learning programs and interventions from vision and strategy to implementation, delivery and facilitation; leveraging staff where required, and employing creative approaches
• Be confident in coaching and comfortable giving and receiving feedback
• Apply a performance consulting approach through the effective application of the six elements of Performance Essentials
• Ensure resources are used optimally, measuring outcomes and analyzing available data sources

People Management Skills

• Consistently demonstrate the People Leader Attributes as well as all elements of the AbbVie Talent Philosophy
• Actively recognize and reward high performance, address performance issues with agility
• Ensure activities are optimally distributed in the team, and that the structure and ways of working are monitored to ensure high team effectiveness
• Be accountable for consistently high individual and team engagement, addressing issues identified in employee surveys
• Ensure team members are constantly developed in line with individual and organizational goals
• Develop a talent pipeline at affiliate level, and actively contribute to Area and Global learning talent pipelines

Qualifications

• Bachelor's Degree: BBA or related advanced degree
• 5+ years of Commercial and/or marketing and/or Customer Excellence and/or Learning.
• Working in or strong collaboration with Global Areas and/or Top countries; previous role in Area and/or Affiliate is preferred
• Working in a high performing matrix organization
• Knowledge of instructional design systems or extensive experience in training, development of training and curriculum design
• Demonstrate knowledge and understanding of digital platforms and technologies to support virtual ways of working
• Master facilitation skills including the ability to deliver programs to multi-cultural audiences, both face-to-face and virtually
• Networking with external key stakeholders, industry forums and learning specialists to inform a compelling and differentiated learning and capability strategy
• Strategic thinking & business planning skills, necessary to diagnose needs, develop, direct and influence commercial training and organizational development
• Able to demonstrate ability to multi-task and meet/exceed deadlines.
• Strong negotiation skills in achieving and consolidating cost efficiencies through Vendor Selection/Supply Management

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​
• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

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AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html