Kind request to not apply for this role if you don't speak and understand Dutch

The work

We invite you to join the Talent Development Operations entity within Accenture, being exclusively dedicated to support our clients on training and change management projects.

More specifically, you will implement change management actions – such as training needs analysis, stakeholder impact analysis, communications, training material development, training administration and change community management (as well as other training and change management related activities).

You will propose adapted solutions to our clients by using tools and methods from our excellence centers.

People

• You will lead co-creation workshops with our clients and/or business solution experts

• You will work closely with our excellence centers to design and develop digital trainings for our clients

• You will lead impact analysis workshops with our client stakeholders

• You will work closely with colleagues from across Accenture to deliver the best training solutions to our clients

Processes

• Prepare and lead training sessions

• Measure engagement and adoption

• Coordinate and follow training and attendance

• Implement change management actions regarding Communication, Training, User support, etc.

• Design training content: training materials, tutorials, e-learning, etc.

• Design communication media: newsletters, posters, flyers, etc.

• Update training materials

Technology

• Analyze and formalize the training needs for tools (SAP, Salesforce, etc.) and / or business (project management, purchasing, accounting, management control, etc.)

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

Who are we?

In today’s business environment, growth isn’t just about building value – it’s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model – one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and scale. You will deliver breakthrough business outcomes for clients – by harnessing talent, data, and intelligence to revolutionize their operating models.

Operations is one of five services that make up one Accenture – the others are Strategy & Consulting, Technology, Song, and Industry X.

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