Lodging Accounting Service Team Lead, L9

Location: Knoxville, TN

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries.

Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities.

The Lodging Accounting Service Team Lead will build and maintain client relationships both internally and externally. Proactively engage key stakeholders and provide oversight with an innovative mindset to current and or future projects. Communicate effectively while responding to escalations. Assist as required with audit oversight and requests as required during the busy season. As required, assist with various finance and accounting governance for client general accounting. This position reports to the SDO Associate Manager.

Responsibilities:

• Timely response to audit requests, following Client standards for audits, compliance with control narratives.

• Managing the assignment of the requests and tracking these requests in order to provide data analytics.

• Oversight of the reconciliation and management of open insurance claims and CA Tourism process related to the Client.

• Managing escalations for the client

• Involved with month-end close activities for Client properties and assists as required within the Operations Accounting team.

• Reports to the SDO Associate Manager and provides weekly status updates of all audit requests that are open, in progress or closed.

• Help support defining and documenting the accounting process for new initiatives for the account which will modify or replace existing processes as new technologies are introduced.