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Job Description

The Project Management Officer is a professional capable to support projects and programs independently, working in close collaboration with the project manager or delivery manager. This function supports teams in managing programs/projects on resource management, work planning, tracking/reporting status of deliverables and milestones, risk & issue coordination, quality control, financial tracking, and governance activities.

Key Responsibilities

• Process & Administrative Support: operations, tooling and logistics support

• Client Data Protection: ensure compliance with policies, and confidentiality & integrity of client data.

• Program/Project Status Reporting: metrics & narrative status reporting, client SLA/KPI reporting, variances & trend analysis. Includes generation of reports following predefined script as well as preparation of custom reports as per project needs.

• Resource Management: demand/supply tracking, manage onboarding/offboarding processes, resource scheduling/tracking/ reporting.

• Governance & Control: implement governance standards including tracking, monitoring, reporting status of project/program deliverables.

• Quality & Compliance: support implementation of quality strategy, including policies, processes, templates, and checklists.

• Communication & Team Support: create/publish project updates, newsletters, orientation materials and start-up kits.

• Meeting Facilitation: document key notes and action items, distribute, proactively drive for action item results and resolution.

• Issue & Risk Management: document issues/risks, assign preventive/corrective actions, and monitor/track to closure.

• Deliverables Management: maintain deliverables repository and documentation.

• Workplan Management: work plan creation/maintenance/QA, configuration & management of time tracking tools.

• Time Tracking: maintain time tracking tools, reconciliation of hours, create exception reports and follow through required actions.

• Cost/ Expense Tracking and Reporting: shift/on-call hours tracking, expense verification/validation, financial & pyramid cost reports, and update forecasts in financial tracking tools.

• Invoicing: gather inputs and review/prepare proforma invoices/credit notes, update billing tool and receivables tracking.

• Financial Reporting & Analysis: generate financial reports, input billings & revenues in financial tracking tools and review/analyze variances.

• Opportunity Management, Pricing & Contracting: track sales opportunities, create pricing, book contracts, and manage financials.

• Overall Project Management & Coordination: support project teams/steams with publication, review and sign-off of major deliverables. Ensure consistent project plans are followed in line with schedule, cost, resource, and quality guidelines.

• Continuous improvements and innovation: drive initiatives to optimize PMO work, eradicate wastes and automate redundant processes. Adoption & implementation of best practices and standard PMO processes.

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Basic Qualifications:

• Bachelor’s degree – Computer science, Business, Administration, Management, Finance, or any other relevant qualifications

• Certification in PMP, Prince2, or other project management methodologies will be an advantage.
  

Experience:

• PMO New Graduate: 0-12 months

• Associate: 1-2 years

• Analyst: 2-4 years

• Senior Analysts/Team Leads: 4+ years

Competencies:

Soft skills:

• Excellent verbal and written communication skills (English & French).

• Excellent interpersonal skills and ability to contribute to a team-oriented environment.

• Excellent organizational skills and attention to details.

• Fast learner with ability to adapt to change.

• Excellent time management skills.

• Ability to prioritize tasks, work under pressure, maintain clear focus and see action through to delivery.

• Strong supervisory & leadership skills (Sr Analysts/Team Leads).

• Creative thinking and approach to address challenges & opportunities.

• Proactive approach with can-do attitude.

• Strong team player, with proven team leadership skills (Sr Analysts/Team Leads).

• Build trust and demonstrate integrity in all circumstances.

Other skills:

• Strong knowledge of Microsoft Office 365 Suite or related software.

• Well versed with MS Excel functions and analytical features.

• Strong working knowledge of tools like Microsoft Project, Microsoft Planner or equivalent.

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.