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Application Support Engineer

Accenture

Accenture

Software Engineering, Customer Service
Bengaluru, Karnataka, India
Posted on Nov 4, 2024
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : MuleSoft Anypoint Platform
Good to have skills : Java Enterprise Edition, Java Full Stack Development
Minimum 3 year(s) of experience is required
Educational Qualification : Btech or equivalent

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical issues that may arise. Your expertise in MuleSoft Anypoint Platform will be essential in troubleshooting and maintaining the applications. Join our team in Bengaluru and contribute to the success of our organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Troubleshoot and resolve technical issues in the applications. - Collaborate with cross-functional teams to identify and solve problems. - Monitor and maintain the performance of critical business systems. - Provide technical support to end-users and address their queries. - Document and maintain technical documentation for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in MuleSoft Anypoint Platform. - Good To Have Skills: Experience with Java Enterprise Edition, Java Full Stack Development. - Strong understanding of software development principles and methodologies. - Experience in troubleshooting and resolving technical issues. - Knowledge of API integration and web services. - Familiarity with database management systems. - Excellent problem-solving and analytical skills. - Effective communication and collaboration abilities. Additional Information: - The candidate should have a minimum of 3 years of experience in MuleSoft Anypoint Platform. - This position is based at our Bengaluru office. - A Btech or equivalent degree is required.Btech or equivalent

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement


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