Application Support Engineer
Accenture
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM z/OS
Good to have skills : Mainframe DevOps
Minimum 3 year(s) of experience is required
Educational Qualification : University degree in computer science, engineering or equivalent
Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with IBM Z/OS Operating Systems and Mainframe DevOps to provide a dynamic service to our clients in Mumbai. Roles & Responsibilities: - Provide technical support for critical business systems, identifying and resolving issues in a timely manner. - Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues. - Maintain and monitor system performance, ensuring high availability and reliability. - Develop and maintain technical documentation, including standard operating procedures and troubleshooting guides. - Participate in on-call rotations to provide 24/7 support for critical business systems. Professional & Technical Skills: - Proficiency in IBM Z/OS Operating Systems. - Experience with Mainframe DevOps. - Strong understanding of system administration and troubleshooting. - Experience with monitoring and performance tuning tools. - Knowledge of scripting languages such as JCL and REXX. Additional Information: - The candidate should have a minimum of 3 years of experience in IBM Z/OS Operating Systems. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Mumbai office.University degree in computer science, engineering or equivalent
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
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