Quality Lead
Accenture
Quality Lead
Job Description
- (Internal Title: Quality Lead)
- Maintains, assesses, and enhances the Integrated Project Team quality management system and updates the IT Quality Management Plan annually
- Converses with the segment leadership team produces an overall monthly quality dashboard to convey key quality metrics, and recommends quality improvements if required
- Conducts a quality review of all IPT plans and procedures at the time of renewal
- Zippers directly with the MX Quality Manager and the Contractor Quality Director
- Provides leadership and support to the achievement of construction quality field delivery in keeping with client-established goals, standards, processes, and procedures. Where necessary, liaise with the Quality Manager to develop processes and procedures and lead training and coaching for consistent compliance
- Drives successful outcomes on Key Performance Indicators (KPIs) for specified Segments, which may be modified each year as the project evolves
- Understands specifications related to construction materials, equipment, installation processes, finishes, testing, and handover
- Fluent in the use of Inspection & Test Plans (ITPs) as the controlling document for the quality of the finished works or systems
- Provides direction and support to the deployed IPT construction quality personnel so that they are equipped to hold the Contractors accountable for following their construction processes, specifications, and IPTs
- Participates in / supports audits of the contractors’ quality and construction processes
- Champions standardizing construction quality across the PTUS contract, in compliance with contract quality requirements
- Coordinates with Project Field Services Engineer Specialist on standardization of approach to construction activities and the implementation of the construction quality program
- Working Conditions
- Office-based
Qualifications
- Experience:
- Minimum of 12 years of experience in the engineering and construction sector
- Education:
- Bachelor’s degree in a relevant field
- Licenses OR Certifications:
- Holding recognized certification in area of specialty
- Skills and Competencies:
- A firm understanding of Engineering and Construction procedures, principles, and concepts. Experience of this understanding in the context of rail project is desirable
- A working knowledge of ISO 9001 and its application in Engineering and Construction projects
- Advanced skills in Microsoft Office
- Must maintain professional development to keep abreast of emerging technologies, methods, and best practices
- Ability to arrange priorities and escalate competing risks to meet deadlines with minimum input from leadership
- Keen eye for detail and adept problem-solving abilities
- Must have demonstrated experience relaying and receiving information (written and verbal)
- Expert ability to work collaboratively and independently in a structured, disciplined, technology-driven environment
- Ability to work creatively and analytically in a problem-solving environment by ensuring effective teamwork, promotion of innovation, and overall excellence
- Demonstrated functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
- Proven capacity to anticipate, identify, and minimize risks
- Expert ability to detect, capitalize on, and be sensitive to others' strengths
- Tact to perceive and ameliorate conflict and tension
- Capability to supervise, delegate, and develop capacity
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