Sales Incentives Management Specialist | Senior Analyst
Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
This role is part of the Sales Services and Operations team, which supports global sales organizations with sales enablement processes and operational excellence. Our focus is on delivering high-impact outcomes through robust sales incentive programs, accurate commission calculations, and streamlined performance tracking.
As a Sales Incentives Management Specialist, you will be responsible for implementing and administering sales incentive programs. This includes working closely with client leadership to design and implement plans, calculate commissions, analyze performance data, and ensure alignment with business objectives. The role requires attention to detail, strong analytical skills, and the ability to manage multiple stakeholders and systems with precision.
A Sales Incentives Management Specialist is responsible for implementing, and administering sales incentive programs, and accurately calculate commissions by analyzing sales data, collaborating with client, and monitoring program effectiveness:
- Incentive Planning:
Work with the Client Sales Leadership team to define the objectives, incentive plans and strategy.
- Incentive Plan Implementation:
Implement the client-provided plan and maintain sales incentive plans, including metrics, targets, payout structures, and performance thresholds, considering different sales channels and product lines.
- Data Analysis:
Collect and analyze sales data to assess sales performance against targets, identify trends, and evaluate the effectiveness of existing incentive plans.
- Sales Alignment:
Collaborate with the client to ensure incentive plans are aligned with overall business goals and sales strategies.
- Communication and Training:
Clearly communicate incentive plan details to sales teams, provide training on program mechanics, and address any questions or concerns.
- Performance Monitoring:
Track sales performance against incentive plan metrics and publish results.
- Compliance Management:
Ensure all incentive programs comply with company policies, regulatory requirements, and legal standards as shared by the client.
- System Administration:
Manage the sales incentive calculation system, ensuring accurate data input and timely commission payouts.
- Stakeholder Management:
Collaborate with cross-functional teams including finance, HR, and sales operations to ensure smooth implementation and administration of incentive programs.
#LI-LATAM
Required Qualifications
- Bachelor’s degree or advanced studies in any field required, business-related major preferred
- 6 to 8 years of experience in sales operations or sales incentive management.
- Proven experience working with large datasets and sales performance metrics.
Skills and Competencies
Mandatory Skills:
- Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets.
- Knowledge of industry-specific sales processes and best practices
- Strong attention to detail and accuracy in data entry
- Excellent communication and interpersonal skills to interact with customers and internal teams
- Strong analytical mindset with ability to analyze data from various reports and provide insights
- Should have experience working with large datasets
- Understanding of sales processes, key performance indicators (KPIs), and sales methodologies
- Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards
- Excellent written and verbal communication skills to effectively convey complex information to various stakeholders
- Proficient in data analysis tools, CRM systems, and sales incentive management software
- Ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks
Good to Have Skills:
- Ability to establish strong client relationship
- Ability to manage multiple stakeholders
- Adaptable and flexible
- Collaboration and interpersonal skills
- Problem-solving skills
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
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