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GN - Health - DHP Facets - Consultant

Accenture

Accenture

Bangalore Rural, Karnataka, India
Posted on May 8, 2025

Public Services Industry Change Management

Join our team in Management Consulting for an exciting career opportunity to work on the Strategy agenda of our most strategic clients across the globe!

Practice: Management Consulting, Global Network (GN)

Areas of Work: Public Services (Change Management)

Domain: Public Services Change Management

Level: 9 (Specialist)

Location: India (Gurgaon, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad & Pune)

Years of Exp: 4-8 years

Explore an Exciting Career at Accenture

Do you believe in creating an impact? Are you a problem solver who enjoys working on transformative strategies for global clients? Are you passionate about being part of an inclusive, diverse, and collaborative culture?

Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Strategy.

The Practice- A Brief Sketch:

The GN Management Consulting Group is a part of Accenture Strategy and Consulting and we help clients with strategies that are at the intersection of business and technology, drive value and impact, shape new businesses & design operating models for the future.

As a part of this high performing team, you will help with the following:

a. Project Delivery: Deliver projects for global Public Service clients by working together with medium to large size teams. Responsibilities may include strategy, implementation, process design and change management for specific modules.

b. Business Development: Support efforts of global sales team to identify and win potential opportunities within the practice.

c. Industry Experience: Provide industry expertise in Public Service industry segments.

d. Domain Development: Development of assets and methodologies, development of point-of-view, research or white papers, internal tools, or materials for use by larger community.

Industry/ functional Skills

Overall Industry

  • Has very good understanding of Global Public Service market trends, best practices, and clients across both developed and emerging economies

  • Has very good exposure to large transformation programs in the PS domain

  • Thought leadership experience is preferred: Exposure to consulting assets, methodologies, points-of-view, research or white papers, marketing collaterals etc. in public service.

  • The right candidate must have analytical skills to provide clarity to complex issues and gather data-driven insights.

Change Management

The ideal candidate will excel in developing and implementing change strategies to drive successful transformations within our organization. This role requires expertise in agile change, change analytics, and cultural transformations to ensure effective adoption and communication across all levels.

Key Responsibilities:

Change Strategy and Planning:

  • Develop and implement comprehensive change management strategies tailored to project needs

  • Conduct change impact analysis to understand the effects of organizational changes

  • Utilize change analytics to monitor progress and measure success

Training Development and Execution:

  • Develop training materials, including knowledge base articles, instructional videos, and user guides, to support the deployment of new solutions like CoreView

  • Lead the implementation of training programs based on strategic findings, ensuring seamless transition from onshore to offshore operations

  • Execute training sessions and workshops, delivering content effectively to diverse user groups

  • Collaborate with the onshore Training Strategy Lead to evaluate the current training strategy's effectiveness post-transformation

Agile Change and Adoption:

  • Implement agile change methodologies to facilitate rapid and flexible adoption

  • Drive change capability across teams to enhance adaptability and resilience

  • Support cloud change strategy & architecture for seamless technology transitions

Communication and Engagement:

  • Develop and deliver effective communication plans to keep stakeholders informed and engaged

  • Craft next-gen communication strategies that leverage modern channels and tools

  • Manage employee communications to foster transparency and buy-in

Cultural and Behavioral Transformation:

  • Lead cultural transformations to align organizational culture with strategic goal

  • Apply behavioral sciences to understand and influence employee behaviors

  • Design and implement culture strategies that promote positive change and engagement

Client and Stakeholder Management

  • Manage change journeys to guide employees through transitions smoothly

  • Engage with stakeholders to gather feedback and ensure their needs are met

  • Facilitate training and development programs to support change initiatives

Communication

  • Has good written and verbal communication skills; can articulate and share points well

  • Proficiency in Microsoft Excel, PowerPoint, and Word

  • Shares inputs in his/her area to support a discussion

  • Ability to deliver presentations when required to an audience or client on functional aspects of his or her domain

  • Strives to be part of the larger team and aligns with requirements of the team

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement


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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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