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POSITION TITLE: Learning Experience - Instructional Design Specialist
WORK SETUP: Hybrid

Responsibilities:
• Design and Development of Effective Learning Content using appropriate delivery methods;
• Conduct research, extensive fact checking and validation to support accuracy of information to be added in content; Designing curriculum, content outline and storyboards, applying appropriate multimedia learning methodologies considering scalability, delivery requirements and limitations
• Learning Program Delivery and training resources enablement;
• Conduct Train the trainer sessions to ensure consistency in delivery of developed instructor-led courses if necessary
• Periodic Creation and Review of Learning Materials
• Revise modules or create new material based on pre/post test results, faculty and learner feedback
• Communication Materials Development;
• Design and create collaterals to communicate information, updates and announcements about training programs being supported such as mailers, brochures, videos, slides and catalogs
• Project Management and Content Development Support;
• Implementing content development process and setting estimated delivery times across varying training methods
• Validation and Quality Review of Content Development Process;
• Devise quality standards to ensure output is aligned to expectations and design principles;
• Reviewing training materials developed by content developers using standard quality and testing forms





OTHERS
Project Shift Schedule: Mid Shift
Project Rest Day: Weekends
Project/Team Location: Taguig Uptown Bonifacio Tower 2

SKILL AND QUALIFICATIONS: • With at least 2 years Contact Center Training and at least 3 years in Instructional Design and Content Development Experience • Proficient in E Learning Development applications (Articulate, Captivate) • Working knowledge of video editing/ development preferred (e.g. Adobe Premiere, Powtoon)

About Accenture

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