Consultative Technical Account Specialist- Digital Advertising (SMB & Agency Focus)
Accenture
We are seeking a strategic and client-centric Consultative Technical Account Specialist to support a defined Book of Business for a world-renowned digital advertising platform. This role focuses exclusively on enhancing and growing existing client portfolios—with no responsibility for lead generation or new client acquisition.
You will act as a trusted advisor, leveraging sales acumen, platform expertise, and performance insights to drive measurable results for SMB advertisers and agencies. The ideal candidate is highly skilled in relationship management, revenue growth strategies, and crafting compelling online presentations that influence client outcomes.
Key Responsibilities:
- Manage and grow an assigned Book of Business, ensuring client retention, performance improvement, and strategic revenue expansion.
- Build strong, consultative relationships by understanding client goals and aligning them with tailored advertising solutions.
- Apply sales skills with a growth mindset, identifying upsell and optimization opportunities to increase client investment and satisfaction.
- Analyze performance data and turn it into clear, actionable insights that drive client decision-making.
- Create and deliver impactful online presentations and pitches, tailored to client needs and maturity level—built from scratch using data, platform features, and strategic goals.
- Serve as the primary point of contact for strategic and technical guidance, providing ongoing support and platform education.
- Collaborate cross-functionally with internal teams (sales, product, support) to resolve issues and advocate for client needs.
- Monitor account health, engagement, and KPIs to ensure clients continuously see value and performance improvements.
#LI-LATAM
Qualifications:
- 1+ years of experience managing digital marketing campaigns or advertising products (e.g., Meta, Google Ads, Microsoft Ads, Snapchat, TikTok, etc.).
- 1+ years of account management experience in a client-facing, strategic capacity.
- Proven ability to drive revenue growth through consultative selling and data-led optimization.
- Experience creating and leading client pitches, both in real time and asynchronously.
- Strong understanding of digital advertising KPIs, campaign optimization tactics, and platform strategy.
- Excellent communication skills in English (Advanced/C1+), with the ability to simplify complex technical topics.
- Proficiency with CRM tools (e.g., Salesforce) and productivity suites (Office or G-Suite).
- Analytical mindset with attention to detail and the ability to extract insights from campaign data.
- Comfortable managing multiple client relationships in a dynamic, performance-driven environment.
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
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