As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources, while gaining job experience with one of the world’s leading professional services organizations.

As a Reporting Analyst you will be responsible for building reports that will assist the various business stakeholders to make critical operational decisions. These reports will be designed, and built to showcase the operational performance, areas of opportunities, and key areas of focus to strengthen the health of the delivery team.

Key Responsibilities:

• Interpret data and analyze Information to assist operations teams with day to day management of their teams
• Build reports and seek automation, performance improvement or innovation
• Work with the Quality Analyst, the Operations Managers, and the agents in training and helping identify areas of upskill based on data, performance metrics, customer satisfaction, and overall business key indicators and metrics
• Participate in quality audits and produce reports to enable and streamline the internal, client, and customer meetings

Role Requirements:

• This is an onsite in Fremont, CA
• Must be flexible to work any shift between 5:00 am – 12:00 am PT including weekends and holidays

Basic Qualifications:

• Minimum 2 years’ experience reporting or data analysis

Preferred Qualifications:

• Self-motivated and enthusiastic

• Strong organizational and communication skills

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Hourly Salary Range

California $33.64 to $33.64

Colorado $28.30 to $28.30

District of Columbia $28.54 to $28.54

Illinois $26.91 to $26.91

Minnesota $25.87 to $25.87

Maryland $25.50 to $27.10

New York/New Jersey $26.56 to $34.80

Washington $27.84 to $27.84

Mountain View, CA

Requesting an Accommodation

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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

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