Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at accenture.com.

We are seeking a skilled Labware Support Analyst to join our team. The ideal candidate will be responsible for providing technical support for Labware applications. This role involves troubleshooting and maintaining Labware systems to ensure optimal performance and user satisfaction.

Key Responsibilities:

• Provide technical support for Labware applications, including troubleshooting and resolving issues.

• Efficiently receive and manage incoming cases, ensuring accurate documentation and timely resolution of reported issues.

• Utilize technical expertise to troubleshoot and diagnose problems, providing effective solutions while maintaining a high level of professionalism and customer service.

• Conduct regular system maintenance and updates to ensure the stability and security of Labware applications.

• Create and maintain documentation for Labware applications, including user guides and technical manuals.

#LI-LATAM

Qualifications:

• Bachelor’s degree in computer science, Information Technology, Chemistry, Biology, Biotechnology, Bioinformatics or a related field.

• Strong knowledge of LIMS software or related technologies is a plus.

• Excellent problem-solving skills and attention to detail.

• Ability to work independently and as part of a team.

• Strong communication skills, both written and verbal.

• Advanced English (B2+ OR above)

Preferred Qualifications:

• Experience with other laboratory information management systems (LIMS).

• Familiarity with database management and SQL.

What we offer​

• Health and Life Insurance​

• Accenture days, 3 additional vacation days​

• On site doctor​

• Birthday leave​

• Internet reimbursement

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.