The Location Services Analyst executes the services in his/her areas of responsibility and may oversee the work of junior team members. The scope of the job may include a wide range of Workplace Solutions customer services activities, delivered on-site at an Accenture location or across multiple locations. These may include workspace set-up, audio-visual support, catering services, document services, switchboard services, reception services, floor support services and other location services. He/She is expected to independently carry out routine tasks according to Workplace Solutions guidelines and/or under supervision of a supervisor.

Key Responsibilities:

• Independently complete a wide range of Workplace Solutions customer services activities such as workspace set-up, A/V support, catering, document services, switchboard, reception, floor operations support, space utilization management or other location services.

The role involves a variety of responsibilities to support workplace operations, including:

• Administrative & Operational Support: Performing location-specific administrative tasks, managing invoices, and handling duplicating and archival processes.

• Facilities & Vendor Management: Acting as a contact for landlords and external providers, managing contracts, and maintaining general use areas.

• Employee Experience: Supporting new joiner integration, greeting visitors, managing space reservations, and providing AV and meeting room support.

• Health, Safety & Security: Implementing safety protocols and maintaining related records.

• Technical & Tool Support: Offering basic tech support for office equipment and Workplace Solutions tools, including training and troubleshooting.

• Commodity & Strategy Oversight: Supporting the management of Workplace Solutions commodities and ensuring compliance with strategy.

• Problem-solve by drawing on knowledge of other departments utilizing network of contacts.

• Act as a resource for questions from workgroup and customers.

• Prepare daily, weekly, and monthly reports Analyst with the office or workgroup.

• May be involved in actions related to programs or projects

• Service industry experience (2 years+)

• Strong organizational skills with attention to detail

• Strong customer service skills

• Strong interpersonal skills, including oral and written communication skills

• Knowledge and experience using various computer systems

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

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