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Del Center Strategy & Ops Associate

Accenture

Accenture

Operations
Kuala Lumpur, Malaysia
Posted on Sep 17, 2025
Job Title: Del Center Strategy & Ops Associate. What are we looking for: Primary skill - Project Management Basics - P5 . Designation: Del Center Strategy & Ops Associate. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your expected interactions are within your own team and direct supervisor. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make would impact your own work. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts. Location: Kuala Lumpur.Skill Required NA Project Management Basics P5 . Qualification Bachelor s Degree BBA. Certifications 74 674 Delivering Business Value Planning Services. YOE 1 to 3 years. Lang English C2 . What would you do You will be aligned with our Business Operations vertical and help us supervise the day to day operational and administrative activities, ensuring that all processes are followed executed and that deadlines are met. You will help drive center wide maturity, implementation for the operations of the facilities, vendor management and achievement of center level goals for cost efficiency, ensure the center can support the business growth agenda as new work requirements are identified and have additional responsibilities for capability development and strategic management of the locations, including load balancing and location selection. You will also manage seat demand and supply, location strategy, seat utilization and capacity allocations. The team helps drive a transparent view of the status of the center, especially in terms of data and metrics, cost per square foot, cost per FTE, cost to hire, seat utilization, shift utilization, seat sharing, accreditation e. g. , ISO codes and audit and local real estate strategy. The team also works on managing the scaling of cost and provisions in the center appropriate to the type and volume of work undertaken, allocated costs to contracts, drives down year on year costs including capital expenditure

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