We Are
Accenture Song accelerates growth and value for our clients through sustained customer relevance. We bring together strategy, creativity, and technology to help organizations imagine and deliver growth across brand, business, product, marketing, commerce, and service. With deep industry expertise and strong client partnerships, we help financial services leaders design and execute growth strategies that solve real customer needs and deliver measurable outcomes.

You Are
A seasoned growth strategist with years of experience translating vision into execution and measurable value. You are passionate about solving customer problems in ways that drive lasting impact, and you thrive at the intersection of growth strategy and operational delivery. You are equally comfortable working shoulder-to-shoulder with client executives and leading teams to execute complex transformations. Beyond shaping strategies, you are adept at embedding within client relationships, partnering with Accenture account leads, and identifying new opportunities, both organic and inorganic, that grow Accenture Song’s impact and our clients’ businesses. You are also a thought leader, energized by developing provocative perspectives on the future of financial services and packaging them in ways that drive new conversations, opportunities, and growth.

The Work
As a Senior Manager in Customer Growth Strategy, you will:

• Partner with Financial Services clients to define and deliver holistic growth strategies that span brand, business, product, marketing, commerce, and service.
• Translate bold growth visions into executable roadmaps and operating models aligned to customer needs and business performance.
• Embed deeply with client leaders and Accenture account teams to originate new opportunities for growth, both for our clients and for Accenture Song.
• Identify and prioritize value creation opportunities and oversee execution to ensure tangible outcomes.
• Lead cross-functional teams, providing oversight and coaching to deliver on high-impact growth initiatives.
• Develop and publish thought-provoking points of view on future industry trends, growth levers, and customer behaviors, packaging insights in ways that drive market conversations and sales opportunities.
• Serve as a trusted advisor to client executives by providing clear insights, pragmatic solutions, and innovative perspectives.
• Build strong partnerships across Accenture to bring together creativity, technology, and intelligence to deliver end-to-end growth solutions.

Basic Qualifications

• 10+ years of relevant experience in growth strategy, customer strategy, or related consulting/advisory roles.
• Proven ability to originate, shape, and close new opportunities within client accounts.
• Track record of delivering strategies that create measurable business outcomes (revenue growth, customer relevance, cost efficiency, market share gains).
• Strong leadership experience overseeing teams, managing multiple workstreams, and driving client engagement at senior levels.
• Bachelor’s degree.

Preferred Qualifications

• Strategic thinker who can communicate complex ideas in clear, compelling ways.
• Deep Financial Services industry experience (banking, payments, wealth, insurance, capital markets) with knowledge of current and emerging trends.
• Comfort with value realization, business case development, and financial impact tracking.
• Experience developing and commercializing thought leadership that shapes industry agendas and client demand.
• Ability to build long-term trusted client relationships and act as an embedded partner.
• Skilled facilitator of workshops and executive sessions, with a proven ability to align diverse stakeholders around bold agendas.

What We Offer
At Accenture Song, you’ll join a global collective of strategists, creatives, technologists, and industry experts. We offer continuous learning, diverse career experiences, and the opportunity to shape the future of Financial Services by delivering customer relevance and growth at scale.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Annual Salary Range

California $132,500 to $302,400

Colorado $132,500 to $261,300

District of Columbia $141,100 to $278,200

Illinois $122,700 to $261,300

Minnesota $132,500 to $261,300

Maryland $132,500 to $261,300

New York/New Jersey $122,700 to $302,400

Washington $141,100 to $278,200

#LI-NA-FY25

New York City, NY

Boston, MA

Hartford, CT

Morristown, NJ

Philadelphia, PA

Pittsburgh, PA

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