Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members’ personal and professional growth, and celebrating our differences. We are committed to an inclusive workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they’re most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you.

The Business Process Improvement Manager serves as a strategic enabler and operational integrator for the Retail Leadership Team, acting as a central force in driving alignment, efficiency, and execution across the retail network. This role is responsible for capturing, codifying, and scaling best-in-class retail practices; orchestrating Retail Advisory Council meetings and initiatives; and supporting the broader Retail Senior Leadership Team to be as effective and organized as possible.

With a focus on enabling high-impact decision-making and execution, this role supports key dissemination of retail communications related to affiliate sales, digital and data, facilitates cross-functional collaboration, and champions organizational best practices that unlock sales and revenue growth. The position plays a pivotal role in ensuring the voice of the field is reflected in strategic planning while also translating enterprise priorities into actionable, measurable outcomes across the retail network. This role uniquely supports the SVP leader in driving key priorities and tactics.

Position Responsibilities:

• Lead the identification, documentation and scaling of retail best practices across the network to drive consistency, operational excellence, and revenue growth
• Serve as a strategic partner to the Retail Leadership Team, supporting planning, execution, and follow-through on key initiatives, including Retail Advisory Council meetings, task management and cross-functional alignment.
• Drive continuous improvement (CI) initiatives by analyzing current-state processes, identifying opportunities, and implementing sustainable, measurable solutions that enhance efficiency and effectiveness.
• Develop and deliver clear, compelling communications that support retail operations, promote adoption of best practices, and ensure alignment across the field and corporate teams
• Facilitate and support strategic projects and planning efforts, providing structured analysis, risk identification, and progress reporting to senior stakeholders.
• Coach and enable teams in the use of CI tools and methodologies, and contribute to the creation of job aids, training materials, and process documentation.
• Collaborate with external partners and vendors to ensure alignment with internal process standards and performance expectations.

MINIMUM QUALIFICATION, SKILL AND/OR COMPETENCY REQUIREMENTS

• Bachelor’s degree in business administration, Organizational Leadership, Operations Management, or a related field - or equivalent combination of education and experience.
• 5+ years of experience in retail operations, business process improvement, or strategic program management, preferably within the home improvement or consumer services sector.
• Demonstrated experience supporting senior leadership teams and/or executive councils, with a strong ability to manage cross-functional initiatives and drive alignment.
• Proven ability to document, scale, and communicate best practices across a distributed retail network.
• Strong facilitation and communication skills, with experience leading meetings, synthesizing complex information, and influencing stakeholders at all levels.
• Proficiency in change management principles and continuous improvement methodologies (e.g., Lean, Six Sigma, Agile); certification preferred.
• Exceptional organizational and time management skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.
• High emotional intelligence and collaborative mindset, with a strong aptitude for building trust and driving engagement across diverse teams.

Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensations package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $90k - $130K.

CULTURE AND BENEFITS:

PROFIT SHARING: In 2025 Andersen has set a profit sharing target of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

EQUAL OPPORTUNITY EMPLOYER: Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact TACompliance@andersencorp.com.

We look forward to seeing how your unique skills, background and experience will inspire our team and help us continue to be the leader we are today.