Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.

What We Offer

Salary:

$148,000.00 - $203,500.00

Location:

Austin,TX, Phoenix,AZ, Portland,OR, Santa Clara,CA

At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.

Product Line Manager – MDP/ALD SBU (FSO Focal)

Job Summary: The Product Line Manager (PLM) for the Metal Deposition Products & Atomic Layer Deposition (MDP/ALD) Service Business Unit (SBU) serves as the primary Field Service Operations (FSO) focal for the U.S. and Europe. This role ensures alignment between product line strategy and field execution, integrating service operations, customer support, and product lifecycle management to drive aftermarket performance and operational excellence for Applied Materials MDP and ALD equipment.

Key Responsibilities:

Field Service & Operations Alignment

• Act as the primary liaison between the MDP/ALD SBU and FSO teams.
• Address complex and chronic field issues as the key escalation point.
• Monitor and report on KPIs including cost, quality, delivery, and customer satisfaction.

Service Product & Contract Management

• Lead service agreement field support and manage contract execution.
• Collaborate with FSO to identify KPI gaps and downtime events to inform service product and cost-down roadmaps.
• Ensure execution and compliance of Service Agreement & Ramp Readiness (SARR).

Operational Performance & Strategy

• Oversee supply, logistics, quality, and cost metrics to meet operational goals.
• Drive continuous improvement initiatives across service and operations.
• Support S&OP planning and ensure supply chain readiness for service parts and upgrades.

Cross-Functional Collaboration

• Partner with product management, engineering, supply chain, and other functions to develop and execute operational strategies.
• Build strong cross-functional teams across geographies and external partners.

Qualifications:

• Bachelor’s degree in Engineering, Business, and/or Engineering Discipline.
• Must have a minimum of 8+ years of experience in semiconductor equipment industry.
• Preferred field service leadership and contract execution experience.
• Strong understanding of service operations, supply chain, and customer support.
• Excellent communication, collaboration, and presentation skills.
• Strong analytical, problem-solving, and continuous improvement mindset.
• Ability to lead cross-functional teams and influence without direct authority.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.