Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.

What We Offer

Location:

Agrate MB,ITA

At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.

We are looking for a Field Service Engineer, who will support our customer and our team in Agrate Brianza (Monza, Italy), guaranteeing the best performance of Applied Material's Equipment.

Key Responsibilities:

• Management of equipment performance and supply of spare parts
• Implement and guarantee all levels of preventative and corrective maintenance within timelines
• Supporting in Troubleshooting activities and fix technical issues on equipment.
• Diagnoses and resolves hardware issues through understanding of software and process data as needed.
• Performs upgrades and retrofits on equipment.
• Ensures that the team apply the correct procedures and checklist for maintenance both corrective and preventive
• Understands and implement correct work methodologies and procedures as per company and customer quality standards.
• Anticipates and responds to equipment issues and escalations in a timely manner
• Collaborates and communicates with company stakeholders
• Participates in internal and customer meetings.
• Within assigned scope, assist management in operation of site service business.
• Assists Applied Materials field management in establishing and achieving objectives for assigned account.
• Keeps field management informed on customer perception of system performance.
• Takes initiative to avoid and resolve customer problems.
• May occasionally initiate projects to drive down costs or increase uptime.
• May work in shift depending on assignment
• Travel flexibility is required

Soft Skills:

• Ability into interact in a professional manner with colleagues and customers
• Communicates and presents effectively technical content in a clear manner during customer meetings
• Oriented to team leading and service to customers
• Objective and data driven approach
• Plan and organize work tasks properly and by priorities
• Ability to communicate in a global organization
• Explains technical information within the team and with supporting AMAT network of experts

Computer Skills:

• minimum capabilities required: Outlook, MS Office (Excel, PowerPoint, etc.)
• additional capabilities welcomed: advanced software skills, industrial automation, problem solving through software analysis, software coding, Server administration, Computer analyst.

Education:

• University Degree in Engineering with limited experience or ITS - Post Diploma in Factory Automation/Mechatronics.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.