Joining Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

Be at the centre of shaping an exceptional workplace experience as the Workplace and Systems Administrator. This role leads the engagement initiatives, internal team system and digital tools that keep our Melbourne office running smoothly and positively every day. With autonomy and influence, you will drive continuous improvement across Front of House and Office Services, provide trusted advice to Workplace Leadership and ensure our spaces are secure, seamless and welcoming.

The Opportunity

• Coordinate and deliver workplace activations across the Melbourne office that align with global and regional values and reflect the diversity of the workforce, working closely with Workplace & Facilities Supervisor and Events coordinator.
• Welcome and assist visitors, clients, and staff at the concierge desk.
  Assist with processing OS requests, including onboarding new starters, managing visitors, and handling decommissions.
• You will work autonomously to manage competing operational priorities across Front of House and Service Station functions, applying judgement to resolve issues within agreed frameworks.

• You will be accountable for the accuracy, integrity and effective use of workplace systems and related data.

• You will be required to work with minimal supervision in your area of responsibility, and you may be accountable for defined parts of projects.
  Conduct regular audits to identify inefficiencies and apply improvements.
• Analyse experiene and occupancy data and insights to support Workplace & Facilities Leadership decision‑making.
• Create and maintain MS Forms and manage PowerBI automations supporting Office Services and wider office use.

Is this role right for you?

• Previous reception or customer service experience.
  
• Previous experience in an administrative role.
  
• Intermediate MS Office skills.
  
• Ability to communicate with people at all levels in both technical and non-technical environments.
  
• Effective written communication and writing skills.
  
• Ability to maintain personal effectiveness particularly during periods of higher than normal workload.

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling eligible members to share in the results of our collective efforts.

Explore the perks of a career with Arup Australia:

• Hybrid working policy and flexible working hours.
  
• Paid parental leave for the primary carer of 16 weeks or 32 weeks at half pay and as well as generous unpaid leave benefits.
  
• Paid parental leave for the support carer of 4 weeks plus the opportunity to access extra paid and unpaid leave if you later become the primary carer.
  
• Birthday leave.
  
• Annual leave loading.
  
• Ability to purchase additional leave of up to 20 days for permanent employees.
  
• International mobility opportunities
  
• Insurances (life & income protection)
  
• Interest free solar energy and bicycle loans
  
• Novated car lease
  

• Ovasaver including discounts, vouchers, cashback, and exclusive offers on more than 300 retailers.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Our Application Process

Please apply directly through our applicant tracking system. We will be reviewing applications as they are received, so we encourage you to submit your application as soon as possible. Shortlisted candidates will be contacted by Talent Acquisition to discuss next steps. Stay safe online – Arup will never ask for your bank details as part of our recruitment process.

Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list.

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