Joining Arup

Arup’s purpose, shared values and collaborative approach have set us apart for over 75 years, guiding how we shape a better world.

Dedicated to sustainable development, Arup is a collective of advisors and experts working across 34 countries with over 19,000 employees. Headquartered in London, providing design engineering, architecture, planning, and advisory services across every aspect of the built environment. Founded to be both humane and excellent, we collaborate with our clients and partners using imagination, technology, and rigour to shape a better world.

The Opportunity

The APAC AR Credit & Control Manager is responsible for overseeing the accounts receivable processes of the APAC region including the leadership and daily operations of the AR team.

Your role in our team

• Lead and manage the day to day activities, to ensure that all tasks are completed in a timely and accurate manner.
• Engage with the region’s management and group leaders to ensure cash receipts targets are achieved and aligned with the region’s wider objectives.
• Review and approve credit applications in line with company policy.
• Monitor client accounts and follow up on late payments, disputes and delinquent accounts and escalate issues to senior management.
• Develop and maintain relationships with key clients to facilitate timely payments and resolve any issues in a proactive manner.
• Co-ordinate with other departments across the APAC region to resolve any invoicing or payment discrepancies.
• Conduct regular reviews of the account receivable aging report and take appropriate actions to minimize the risk of bad debts.
• Resolve disputes and coordinate with sales/operations to maintain customer satisfaction.
• Develop guidance, coaching, and training materials for the team.
• Collaborate with the Newcastle SSC and other global AR teams to implement standardised processes, ways of working, system improvements, and to promote automation across the APAC region.
• Prepare regular reports on debtor balances, aging analysis, and cash flow forecasts.
• Working with the APAC SSC Leader, develop and implement policies and procedures for the accounts receivable function to ensure compliance with company policies and local regulations.

Is this role right for you?

• Bachelor’s degree in accounting, finance or a related field with recognized professional qualifications.
• At least 6 - 8 years of relevant experience with at least 3 years in a managerial role.
• Strong leadership and people management skills, with the ability to motivate and develop a high-performing team.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills, with the ability to identify and resolve issues in a timely and effective manner.
• Strong attention to detail and accuracy, with the ability to work effectively under pressure and meet tight deadlines.
• Excellent time management and organizational skills, with the ability to prioritize tasks effectively.
• Ability to work using own initiative.
• Experience working in a shared service center environment is preferred. Knowledge of JD Edwards or Oracle is preferred.

What we offer you

At Arup, we care about each member’s success, so we can grow together.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Our Application Process

Please apply directly through our applicant tracking system. Shortlisted candidates will be contacted by Talent Acquisition to discuss next steps. Stay safe online – Arup will never ask for your bank details as part of our recruitment process.

Arup does not accept unsolicited resumes from recruiters or employment agencies.